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SoftPro is the nation's leading provider of Real Estate Closing and Title Insurance software

North American Title Insurance Company is a seasoned title insurance underwriter that has been helping customers achieve the American dream of homeownership for more than 50 years. In the past several years, we have become known as the “underwriter next door,� because our associates are always easy to reach and our processes are, at all times, quick and straightforward. Our agency application process is fast and transparent for qualified agents. NATIC offers a one-hour underwriting response guarantee that is unparallelled in our industry. In addition, we value our agents based on their title industry knowledge and experience, not just on profits alone.

DataQuick Expands Property Research Suite

June 30, 2011

DataQuick, an independent provider of real estate information, analysis and solutions, has added to its Property Research suite. DataQuick PropertyFinder TOPS provides customer service teams for title companies, escrow services and other mortgage companies with quick, comprehensive, single-source access to property data and advanced management reporting. Housing sales took a 23.5 percent dive from December to January as they normally do. It will be up to mortgage professionals to turn the 2011 slow start into a year of recovery, and it is essential to maximize every lead. Using intuitive map and text-based search tools, PropertyFinder TOPS enables customer service representatives (CSRs) to respond to requests for presentation-quality property profiles, ownership history, sales comparables, demographic information, neighborhood analysis and valuation reports. “While there are signs of recovery in the housing market, companies cannot afford to mishandle a customer. In fact, they must exceed expectations in every interaction,” said John Walsh, president of DataQuick. “PropertyFinder TOPS was designed with these demands on a customer service department in mind. CSRs can now respond to requests quickly and accurately, while using fewer resources, resulting in time savings and improved business development.” DataQuick’s property reports can easily be viewed, exported, printed or e-mailed to key customers and prospects. By responding to incoming requests faster, CSRs increase customer satisfaction and ultimately the revenue delivered from specific customers. With PropertyFinder TOPS, customer service managers can also better understand how requests come in and are fulfilled for each customer. With this information analyzed, companies have a greater understanding of which customers and prospects are bringing them business. DataQuick’s FinderSuite of products also includes PropertyFinder 2G, DataQuick’s flagship property and ownership research tool. PropertyFinder 2G gives access to a nationwide database of detailed property and ownership information. Many title companies provide their customers with access to FinderSuite tools for research, marketing and analytical tools as a way to increase business.

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American Land Title Association
1800 M Street, NW, Suite 300S
Washington, D.C. 20036-5828
P. 202.296.3671 F. 202.223.5843
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