ALTA hosts timely and insightful webinars on issues important to title insurance professionals. You can find out more information about upcoming webinars and gain access to previous webinar recordings.

For more information on ALTA's webinars please send your request to communications@alta.org.

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Compliance Webinar: Understanding Consumer Privacy Rights and Redaction Trends

Comprehensive data privacy laws and redaction of public records have become hot topics in state legislatures across the country, as well as in the halls of Congress. Laws like the California Consumer Privacy Act (CCPA), which establishes consumer rights related to personal information, are expected to be widely enacted across the country over the next few years. In addition, California passed a ballot initiative that adds new wrinkles to privacy law in the state. Listen to this Old Republic-sponsored webinar and hear from experts who are implementing CCPA and addressing privacy/security concerns regarding redaction. You’ll learn what you need to be doing now to get ready for the business practice and process changes required to comply with data privacy laws and regulations.

Presenter(s):

  • Elizabeth Reilly | Senior Privacy Counsel | Fidelity National Financial
  • Steve Tjaden | Senior Vice President and Operations Advisor | Old Republic Title
  • Elizabeth Blosser | Senior Director of Government Affairs | ALTA

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Introduction to the Uniform Closing Instructions

For the past few years, ALTA and the Mortgage Bankers Association have worked with the Mortgage Industry Standards Maintenance Organization (MISMO) to create uniform closing instructions. Due to this collaborative effort, the title and mortgage industries now have standardized templates. This means title and settlement agents will no longer have to search through pages of instructions for information they need. This webinar reviews the new format and organization of the closing instructions.

Presenter(s):

  • Jim Lamphere | Vice President, Title & Escrow | HomeServices of America
  • Kate Steineman | Vice President, Business Liaison Manager | Wells Fargo Home Mortgage

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Title Industry Market Performance Review and Outlook

AM Best analysts discuss how the title segment has thus far weathered the COVID-19 pandemic storm. In addition, while the title industry has been evolving and modernizing—including the adoption of digital closings and other distribution and processing enhancements)—the still developing headwinds and uncertainty could present some challenges for the title industry over the near term. AM Best analysts provide commentary and market observations for the remainder of this year and 2021 and share views on industry innovation.

Presenter(s):

  • Ann Modica | Associate Director| AM Best
  • Fred Eslami | Associate Director | AM Best

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Native American Land Webinar Series: Leasing

Part two of the webinar series “Insuring Native American Land: Special Issues and Considerations” will explore the statutory and regulatory authority and processes for leasing restricted Native American lands, including 25 U.S.C. § 415, 29 CFR Part 169, and the HEARTH Act, which created a voluntary, alternative land leasing process available to tribes who enact leasing regulations that permits tribal leasing without having to obtain further approval from the Bureau of Indian Affairs. Attendees will learn key items to consider when handling transactions involving leases on Native American land.

Native American Land Webinar Series

The webinar will be delivered via email within 24 hours of purchase.

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Why You Need to Get Hacked: Penetration Testing & Network Security in the Title Industry

How secure is your computer network? Do you know for sure that the sensitive data you collect about your customers is safe from prying eyes? The best way to find out is to get hacked, on purpose, through a Penetration Test. Listen to this recorded webinar as industry experts share information and explain why and how title and settlement companies should examine their computer system security by running penetration tests.

What You’ll Learn:

  • Cybersecurity: Why the threat to the real estate & title industry is real
  • Get hacked: What is a penetration test
  • How penetration testing works
  • How to prepare for the test
  • What to expect
  • How to act on the results

Presenter(s):

  • Ted Woloszyk | CEO | Punctual Abstract
  • Nick Sagona | CTO | Punctual Abstract
  • Alex Lauerman | Security Consultant | TrustFoundry

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Title Topics: Communication Key During Any Crisis

Communicating during an emergency or crisis is one of the most important elements of a workplace disaster preparedness plan. This is important for your staff, but also your customers. This presentation will detail key online communication elements title agents and attorneys should consider during any crisis and provide a step-by-step strategy on how to get it done. Attendees will get a checklist of the important points following the webinar.

Attendees will learn:

  • How to Use Your Website Like a Bullhorn
  • Must Have Messaging
  • Where to Create a Focused Call to Action
  • Which Online Tools to Consider Adding to Your Website
  • How To Re-engage Your Existing Customer Base
  • How to Stay Top of Mind

Presenter(s):

  • Dean Collura | CEO | TitleTap

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Compliance Webinar: Claims Trends in the Title Industry

While a zero-claims world would be ideal, it’s unfortunately part of doing business. A strong real estate market the past several years led to a rather stable loss rate but the current COVID-19 crisis is already challenging that claims stability. Certain claims always tend to percolate and cause issues for the industry during financial downturns and underwriters are starting to raise loss provision rates in anticipation of a spike in claims spurred by current economic conditions. Register for this webinar to hear a senior underwriter discuss the latest claims trends and detail potential claims that could challenge your business. You’ll gain a better understanding of the top pitfalls and what you can do to avoid them.

Presenter(s):

  • Leonard Prescott | Vice President and Regional Underwriting Director | First American Title Insurance Co.

The webinar will be delivered via email within 24 hours of purchase.

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How to Cultivate a High-performing Remote Team During a Crisis

The COVID-19 pandemic forced title and settlement companies across the country to modify staffing practices and processes. Because this happened rather quickly, many companies may not have a teleworking policy. While working from home can help slow the spread of the virus, it brings new challenges such juggling work while kids are home from school, learning new software and conferencing programs, and managing files at home. This webinar recording offers tips and an action plan on how to create and maintain high-performing teams in a virtual workplace.

Presenter(s):

  • Tamara Strickland  | Vice President, Digital Transformation | Fidelity National Financial

  • Andrew Acker | Chief Operating Officer | D. Bello

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Phishing Prevention: Don’t Take the Bait

Because phishing attacks look like legitimate emails from your trusted vendors’ and customers’ domains, traditional defenses often don't work against them. These phishing schemes often lead to wire transfer fraud, which can be devastating to your business and customers. Your top defense is a strong human firewall—and that means having an educated staff. The webinar addresses:

  • Baseline Testing
  • How to Train Your Users
  • Phishing Your Users
  • Understand the Results

Click here to access a training demonstration from KnowBe4.

Presenter(s):

  • Tiffany Yeager | Senior Sales Executive | KnowBe4

Note: Due to technical issues, you can click here to access a training demonstration from KnowBe4.

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Compliance Webinar: Claims Investigation

While we wish we lived in a world with no claims, it’s a part of doing business. When a claim does arise, it’s important for your operation to have policies and procedures in place to know how to respond to claims that could challenge your business. This presentation provides a brief overview of key terms and conditions in a policy that often affect coverage and investigations into coverage, what to do when a claim is made and during the pendency of the claim, and how coverage on a claim is afforded and on what terms. You'll get insights and tips on how to resolve these challenging situations.

Presenter(s):

  • Michael O’Donnell | Partner | Riker, Danzig, Scherer, Hyland & Perretti LLP

The webinar will be delivered via email within 24 hours of purchase.

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How to Implement a Successful Multifactor Authentication Strategy

According to a survey by Google, experts say using multifactor authentication is one of the top three things that can be implemented to enhance online security. In addition, an update to ALTA’s Best Practices requires the use of multifactor authentication for all remotely hosted or remotely accessible systems storing, transmitting or transferring non-public personal information. But where do you start? Register for this webinar to learn how to implement multifactor authentication across your organization and how it can improve the customer experience without compromising security.

This webinar will discuss:

  • Why you should use multifactor authentication
  • Tips to choose the right solution for your company
  • How to implement multifactor authentication
  • Best practices to ensure workflow efficiency
  • Is this security measure enough?

Presenter(s):

  • Steve Hargraves | Chief Operating Officer | Short Track
  • Chris Hacker | Chief Technical Officer | Short Track

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Eye on 2020: Housing Market Forecast

Today’s housing market looks very different from the past. No longer can you rely on falling mortgage rates to financially encourage refinancing and moving. Millennials now represent the largest cohort of homebuyers, older homeowners are staying in place longer and ibuyers continue to gain traction in markets across the country. How will this affect your business? Register for the webinar “Eye on 2020: Housing Market Forecast” and get a better understanding of the types of title orders that will come in your door over the next year.  The webinar will address:

  • Mortgage rates
  • Potential for existing-home sales
  • New construction
  • Rate lock-in effect
  • House-buying power
  • Longer homeownership

Presenter(s):

Odeta Kushi | Deputy Chief Economist | First American Financial Corporation

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