Rapid Insights, Lasting Impact: Benchmark Your Performance with the Operations Survey
August 7, 2023
ALTA’s Title Agents and Abstracters Operations Survey is here to help you drive operational excellence and level up your business. Utilize benchmarking data to identify performance gaps, adopt best practices and implement targeted strategies for continuous improvement and sustainable growth. With six categories, this free tool provides a comprehensive look at your operations. Complete the Operations Survey today to get access to IMMEDIATE access to business insights!
ALTA is providing you with the opportunity to benchmark your company’s operations against other companies in the title industry with the Operations Survey. Made possible by Qualia, this tool was created to measure exactly what title agents, abstracters and underwriter direct operations do—and how they do it.
Key performance metrics include:
- Staff turnover rate
- Revenue by product/service type
- Expenses by category, such as technology
- Full-time employee productivity levels
- Total orders received and cancelled
Aggregated industry results will be available once the participation threshold is met to ensure anonymity in the responses. Check out the User Guide, FAQs and Survey Questions, and if you still have any questions, please reach out to research@alta.org.
Contact ALTA at 202-296-3671 or communications@alta.org.