Tips for Communicating a Cybersecurity Incident with Customers

June 23, 2022

A security incident and cyberattack can cost an organization time, money, its reputation and its customers. Having an effective incident response plan can help minimize the negative impacts. It’s also important to implement a communication strategy on how to inform customers about a security incident when developing a response plan. Read on for communication dos and don’ts on how to inform customers about a cybersecurity incident and how it could affect them.

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