Networking With Other NTPs Helps Build Robust Contact List

January 29, 2019

Name: Carol Kirby NTP
Company: Title Financial Corporation
Title: Vice President of Operations
City/State: Billings, Mont.
Date of Designation: July 2013
Industry Experience: 36 years

Why did you become an NTP?

I became an NTP because it is a tool to set me apart from my competitors and highlight my experience and knowledge in the industry. I believe an industry designation furthers my professional profile among my customers and peers.

How does being an NTP advance your career?

Networking with the many title industry professionals I have met while working to attain the designation has given me a vast list of contacts in the industry. I can pick up the phone or send an email to any one of them and ask an industry question and get a knowledgeable opinion.

How did you get into the industry?

I started as the delivery person at American Title & Escrow in the Billings office 36 years ago and learned the business from the ground up. So many in our industry have followed a similar path.

What excites you about what you do or what is the most challenging aspect of your job?

I enjoy the nature of the business and that keeps me engaged in my career. I like the transactional process and working through title problems and coming up with a solution that works for the underwriter and the customer.

What advice do you have for professionals starting their career in the industry?

Learn it all! There are three paths in this industry, title insurance, escrow settlement and sales. Become knowledgeable in all three areas and then pursue the one you enjoy the most as your main career focus.

Who has been your professional mentor and why?

I have had many mentors over the years. Steve Strekall, the founding manager of American Title & Escrow, was a real stickler who taught me the importance of attention to every detail. The current president of the company, Ted Lovec NTP, has been a wonderful example of leadership and a great problem solver on difficult deals. The many underwriters I’ve worked with also have instructed me in risk analysis.

Contact ALTA at 202-296-3671 or

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