Get the 'Wow' at ALTA ONE

July 14, 2017

Zappos Speaker of the House to Share Wow Philosophy and Tips to Foster Customer Delight

By developing a company culture and committing to it, you can make a positive change within your organization. Zappos.com has grown their business because of their unique culture and the service they provide to their customers.

Register for ALTA ONE to hear from Zappos Speaker of The House, Erica Javellana, who will share the Zappos core values system, their approach to customer service and engagement, and how this culture of service can be applied to your company.

Key Takeaways:

  • Insights on defining what your company culture is and committing to it.
  • Incorporate your culture into your daily operations.
  • How empowering employees increases customer satisfaction.
  • Building stronger connections with customers.

3 Things to Do Now:

  • Register today. Join more than a thousand other professionals in Miami.
  • Review the schedule. Plan your trip so you don't miss a thing.
  • Book your room.

Exhibitors and Sponsors: Get the exposure your company deserves by attending ALTA ONE. Click here for more info.


Contact ALTA at 202-296-3671 or communications@alta.org.

SoftPro, based in Raleigh, NC, offers a mature suite of products, designed specifically for the closing and title industry. Our mission is to serve our client base, with best-in-class products and services. Our products are modular so we don't force you to buy anything you don't need. You can always add on as your business grows. Unlike other software companies, we view the sale as the beginning of the relationship rather than the end. North American Title Insurance Company (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve their individual business goals for more than 50 years. Today, the company conducts real estate settlement services in 39 states and the District of Columbia through a network of experienced, independent agents.