Get the 'Wow' at ALTA ONE

July 14, 2017

Zappos Speaker of the House to Share Wow Philosophy and Tips to Foster Customer Delight

By developing a company culture and committing to it, you can make a positive change within your organization. Zappos.com has grown their business because of their unique culture and the service they provide to their customers.

Register for ALTA ONE to hear from Zappos Speaker of The House, Erica Javellana, who will share the Zappos core values system, their approach to customer service and engagement, and how this culture of service can be applied to your company.

Key Takeaways:

  • Insights on defining what your company culture is and committing to it.
  • Incorporate your culture into your daily operations.
  • How empowering employees increases customer satisfaction.
  • Building stronger connections with customers.

3 Things to Do Now:

  • Register today. Join more than a thousand other professionals in Miami.
  • Review the schedule. Plan your trip so you don't miss a thing.
  • Book your room.

Exhibitors and Sponsors: Get the exposure your company deserves by attending ALTA ONE. Click here for more info.


Contact ALTA at 202-296-3671 or communications@alta.org.

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