ISGN Completes Deal for Fiserv Division, Including GATORS Technology
December 15, 2009
ISGN Solutions Inc., a provider of technology products and services to the U.S. mortgage market, on Dec. 14 completed its previously announced acquisition of the Loan Fulfillment Services (LFS) business from Fiserv Inc.
The acquisition will add broker price opinions, closing and settlement services, valuation services, flood and title certification, home retention and loan modification solutions, and vendor management solutions to ISGN’s portfolio of products and services for residential mortgage lenders. The deal includes Fiserv’s GATORS technology, which offers workflow and vendor management platforms for the settlement services and title industry. The ASP application offers Web-enabled e-commerce solutions for land title and settlement information service on a monthly subscription basis. That cost model minimizes capital outlays, upfront investment, installation time and the risk of technological obsolescence.
The resulting organization is now one of the top three technology and service providers in the mortgage industry for lenders and servicers seeking a single?source solution provider. “This is great news for our customers,” said Niraj Patel, Group President of ISGN. “With the combined strength of the two entities and a comprehensive suite of end?to?end products and services, customers can now focus on loan profitability and creating business impact, while working with a trusted partner.”
ISGN has grown rapidly, emerging as one of the industry’s most diverse providers of integrated mortgage services and technology solutions. Four years ago, the company laid out a vision of becoming a global solutions provider for the mortgage industry.
“The key challenge our customers face today is enhancing loan profitability. Vendors tend to be fragmented and don’t provide efficiencies, economies of scale or depth in the mortgage domain. ISGN has created a one?stop partner for all loan life cycle requirements,” said Patel. In addition to its singular focus, ISGN distinguishes itself from its competitors by its quickness and agility.
“Our customers appreciate the nimble and flexible approach we bring to their business,” he added.
ISGN currently supports 11 of the top 20 originators and 12 of the top 20 servicers. The new combined entity will operate under the ISGN name and employ more than 1,700 associates across 15 domestic locations and three international facilities. ISGN, which had more than 600 clients including large global banks, regional lenders, community banks and credit unions, has added more than 400 Fiserv lender and broker customers as its own.
Most of the management team members from the Fiserv business will be joining ISGN. Lee Howlett, who was the President of the fulfillment services business, will head the Servicing practice. “We are excited about the opportunity to be a part of a reputed industry leader,” said Howlett. “Our services complement each other and our customers will benefit from this amalgamation of products and services.”
ISGN is funded by the growth equity firm NEA Partners and by the KK Birla Group, a major conglomerate. ISGN Solutions is a subsidiary of ISGN Corporation, which is owned by CFCL Technologies Limited.
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