Citizens Financial Group Renews Five-Year Agreement with Fidelity Information Services

March 31, 2004

JACKSONVILLE, Fla. - Fidelity Information Services (Fidelity), a division of Fidelity National Financial, Inc. (NYSE:FNF) has renewde a five-year software and services agreement with Citizens Financial Group, Inc. (Citizens).

Fidelity's core banking and TouchPoint solutions software are included in the agreement with Citizens. Fidelity will support and maintain these software solutions, as well as other mainframe-based applications and will continue to assist Citizens with development projects and application upgrades.

In addition to supporting Citizens' mission-critical applications, Fidelity will continue to assist Citizens in growing through acquisitions. Since 2001, Fidelity has converted approximately 5 million accounts during the last six acquisitions Citizens has completed. Through this partnership, Fidelity and Citizens have integrated the disparate systems acquired by Citizens into one seamless, end-to-end solution.

"Fidelity and Citizens have partnered together since 1996, and we look forward to continuingto look for ways to leverage Citizens' resources and to ensure that Citizens continuesto meet its long-term strategic goals," said Roger Leitner, president of the EnterpriseBanking Solutions division of Fidelity Information Services.

Fidelity National Financial, Inc.


Contact ALTA at 202-296-3671 or communications@alta.org.

SoftPro, based in Raleigh, NC, offers a mature suite of products, designed specifically for the closing and title industry. Our mission is to serve our client base, with best-in-class products and services. Our products are modular so we don't force you to buy anything you don't need. You can always add on as your business grows. Unlike other software companies, we view the sale as the beginning of the relationship rather than the end. North American Title Insurance Company (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve their individual business goals for more than 50 years. Today, the company conducts real estate settlement services in 39 states and the District of Columbia through a network of experienced, independent agents.