Frequently Asked Questions

Resources

Hover over any highlighted words for a definition from the glossary of terms.

Am I able to update listing information when there is a request for a confirmed underwriter relationship with a status of under review?

Yes, the updated information will be immediately available for the Confirming Underwriter
The Underwriter providing confirmation of identity for the Title Agent as an agent with whom the Underwriter has a relationship, usually supported by an underwriting or policy-issuing agreement.
confirming underwriter
to review. Once the request is confirmed however you are not able to make changes until the next day.

Are there user manuals and resources available for real estate attorneys?

There will be user manuals and resources available at the start of Real Estate Attorney
An individual attorney who performs settlement services, but may not issue the title insurance policy. Attorneys who are also Title Agents and issue policies should submit their Company records for Confirmation by their Underwriters.
real estate attorney
on-boarding in January of 2018.  

Can I see my listing on the ALTA Registry website?

Yes, once at least one of your selected Confirming Underwriter
The Underwriter providing confirmation of identity for the Title Agent as an agent with whom the Underwriter has a relationship, usually supported by an underwriting or policy-issuing agreement.
confirming underwriter
s has confirmed your request your listing will appear in the ALTA Registry.

You can visit the ALTA Registry and search for your Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
using your ALTA ID
A 7-digit identification number automatically assigned by the system to each Company and Individual record upon creation in the ALTA Database. The ALTA ID is unique and, once assigned, the number is never re-used or re-assigned.
ALTA ID
.

Do I need to use my ALTA login and password to see my listing in the ALTA Registry?

No, you can perform a search for your Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
in the ALTA Registry without logging in. However, note that only company and contact information will be made available to the public. Details regarding your Confirmed Underwriter Relationship
A Confirmed Underwriter Relationship means that the Underwriter has reviewed the record submitted for listing in the Registry and Confirmed that the record is either a Principal Business Location or a Branch Location for one of their Title Agents.
confirmed underwriter relationship
s are only made available to ALTA Registry customers.  You are able to view your confirmed underwriter relationships using the ALTA Registry Management System (RMS).

Does an ALTA Registry listing replace a CPL?

No, the Closing Protection Letter process is enhanced but not replaced. The information available to lenders in the ALTA Registry, especially the unique ALTA ID
A 7-digit identification number automatically assigned by the system to each Company and Individual record upon creation in the ALTA Database. The ALTA ID is unique and, once assigned, the number is never re-used or re-assigned.
ALTA ID
assigned to each location, will speed the process by which they can perform verifications with the underwriter.

How do I contact ALTA Registry staff?

If you need help or more information, email ALTA Registry staff at altaregistry@alta.org or call toll-free at 855-618-2582.

How do I find out the name of the Primary Contact for my company?

To find the Primary Contact
The person selected to represent a Company for all ALTA business purposes, including, but not limited to, billing, membership, receipt of mail, and authorization to make changes to the Company's record within the ALTA Database. Changes to the Company record include such things as address changes, requests to be included in the ALTA Registry and identification of an ALTA Registry Listing Contact Person.
primary contact
for your Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
visit the ALTA website and login. Select My Account to see your company’s profile including the name of the primary contact.

You can also reach out to ALTA Staff at service@alta.org if you need help or to update your primary contact.

How do I get access to manage ALTA Registry listings for my company in the ALTA Registry Management System (RMS)?

You must be a Primary Contact
The person selected to represent a Company for all ALTA business purposes, including, but not limited to, billing, membership, receipt of mail, and authorization to make changes to the Company's record within the ALTA Database. Changes to the Company record include such things as address changes, requests to be included in the ALTA Registry and identification of an ALTA Registry Listing Contact Person.
primary contact
or Secondary Contact
An additional person selected to represent and perform all duties and responsibilities of the Primary Contact. A Company may have multiple Secondary Contacts.
secondary contact
for your Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
's ALTA Business Structure
An ALTA Business Structure includes a single parent Company and all related Companies under it for the purpose of conducting business with ALTA.
ALTA Business Structure
in order to manage your ALTA Registry listing information.  Go here for more information on how to find out the name of the primary contact for your company.

How do I know if my underwriter is ready to confirm my listing request?

Go to this page to see the status of Confirming Underwriter
The Underwriter providing confirmation of identity for the Title Agent as an agent with whom the Underwriter has a relationship, usually supported by an underwriting or policy-issuing agreement.
confirming underwriter
s today.

How do I learn how to use the ALTA Registry Management System (RMS) ?

We have provided many different tools to help you use the ALTA Registry Management System (RMS)
ALTA Registry Management System (RMS) is used by Title Agents, Real Estate Attorneys and Underwriter Direct Offices to request and maintain listing information that appears in the ALTA Registry.
ALTA Registry Management System (RMS)
.  

To get you started we have a short video on You Tube, or go to Getting Started for material you can view and download.

If you are a Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
, a really handy tool is our Title Agent Easy Guide that explains how in 4 easy steps you can access the RMS and prepare your records for listing in the ALTA Registry. 

Detailed user manuals and other tools are also available in Registry Resource section.  Last, you will find lots of helpful information within the RMS itself, including pop up boxes and information icons. 

How do I obtain a subscription to the ALTA Registry?

Subscriptions are available only to lending industry organizations such as banks, mortgage lenders, warehouse lenders, community credit unions and their technology vendors.  Obtaining a subscription involves the execution of a licensing agreement, payment of an annual subscription fee and the creation of an account.

Contact us at altaregistry@alta.org or call us at 855-618-2582. We will discuss with you the Customer License Agreement and pricing.  Once you are ready and your account is active you will be able to search and download the ALTA Registry immediately.

How will the ALTA Registry help my business?

Lenders have long sought a way to precisely identify their Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
partners and businesses with similar names in adjacent transactions have caused pipeline issues for lenders' production processes.

Lenders are beginning to require information to accurately identify underwriters in transactions. Lenders are also under increasing regulatory pressure to enhance their third party supplier oversight – the ALTA ID
A 7-digit identification number automatically assigned by the system to each Company and Individual record upon creation in the ALTA Database. The ALTA ID is unique and, once assigned, the number is never re-used or re-assigned.
ALTA ID
provides a foundation for this. Using the unique ALTA ID the ALTA Registry will provide them with Branch Location
A Company location that performs work on behalf of or in partnership with a Principal Business Location.
branch location
details, accurate Legal Entity Name
The legal name used by a Company to enter into contracts and file taxes.
legal entity name
s, and direct contact information for the underwriter to request authorizations and approval.

Additionally, the ALTA ID number will play a key role in the title agent’s part in the coming electronic mortgage – the ALTA Registry is going to give those with a listing a competitive edge in the very near future.

I am a title agent and when I am in the ALTA Registry Management System (RMS) I cannot change any details. What does this mean?

This means that you are not a Primary Contact
The person selected to represent a Company for all ALTA business purposes, including, but not limited to, billing, membership, receipt of mail, and authorization to make changes to the Company's record within the ALTA Database. Changes to the Company record include such things as address changes, requests to be included in the ALTA Registry and identification of an ALTA Registry Listing Contact Person.
primary contact
or Secondary Contact
An additional person selected to represent and perform all duties and responsibilities of the Primary Contact. A Company may have multiple Secondary Contacts.
secondary contact
for your Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
's ALTA Business Structure
An ALTA Business Structure includes a single parent Company and all related Companies under it for the purpose of conducting business with ALTA.
ALTA Business Structure
Go here for more information on locating and updating this information.  

Is the ALTA Registry open to all?

The ALTA Registry is open and free to all who wish to locate Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
and contact information for Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
s, Underwriter Direct Offices
For purposes of the ALTA Registry, an Underwriter Direct Office is any Company location within the Underwriter’s ALTA Business Structure. Some of these locations may be offices listed in the ALTA Registry.
underwriter direct offices
and Real Estate Attorney
An individual attorney who performs settlement services, but may not issue the title insurance policy. Attorneys who are also Title Agents and issue policies should submit their Company records for Confirmation by their Underwriters.
real estate attorney
s. Any title agent that can be confirmed by an underwriter is eligible to be listed, at no charge. The ALTA Registry will not present a barrier to entry in the market place: lenders are asking for this sort of tool to help support their processes and third party oversight activities.

Is there a cost or fee to participate as an ALTA Registry Confirming Underwriter?

There is no cost or fee associated with participating as an ALTA Registry Confirming Underwriter
The Underwriter providing confirmation of identity for the Title Agent as an agent with whom the Underwriter has a relationship, usually supported by an underwriting or policy-issuing agreement.
confirming underwriter

Is there a fee to access or be listed in the ALTA Registry?

We feel that the ALTA Registry is a much needed industry utility, therefore there are no membership fees, licenses or purchases required to be listed in the Registry.

We are a large agency with lots of branches, is there a limit to the number of listings we can have?

No, once your principal business location is established there is no limit to the number of branches you can add.

What does it mean to be Confirmed within the ALTA Registry?

Confirmed means that one or more of a Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
’s underwriters have reviewed the record submitted for listing in the ALTA Registry and have confirmed that the Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
is either a principal business location or a branch office for one of their title agents. Within three days of submission to the underwriter, a confirmed listing request should be published to the ALTA Registry. If, for any reason, an underwriter can’t match and confirm one or more of an agent's records, the agent will receive a notification from the ALTA Registry Management System (RMS)
ALTA Registry Management System (RMS) is used by Title Agents, Real Estate Attorneys and Underwriter Direct Offices to request and maintain listing information that appears in the ALTA Registry.
ALTA Registry Management System (RMS)
. The title agent may also be contacted by the underwriter directly so that updates can be processed and enable the listing to be published to the Registry.

What ensures that the ALTA Registry will be current and error-free when a lender or third party seeks information from it?

The ALTA Registry record is established and maintained by either the Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
and Real Estate Attorney
An individual attorney who performs settlement services, but may not issue the title insurance policy. Attorneys who are also Title Agents and issue policies should submit their Company records for Confirmation by their Underwriters.
real estate attorney
. By establishing the ALTA ID
A 7-digit identification number automatically assigned by the system to each Company and Individual record upon creation in the ALTA Database. The ALTA ID is unique and, once assigned, the number is never re-used or re-assigned.
ALTA ID
which can be shared with underwriters, lenders and others in the transaction, entities listed in the ALTA Registry actually have a better chance of making sure a lender can find them and confirm their identity. One or more staff employees are selected to update, organize and submit listing information for confirmation.

What if I am both a Law Firm and Title Agent?

You are encouraged to first submit your requests for your Confirmed Underwriter Relationship
A Confirmed Underwriter Relationship means that the Underwriter has reviewed the record submitted for listing in the Registry and Confirmed that the record is either a Principal Business Location or a Branch Location for one of their Title Agents.
confirmed underwriter relationship
s to be included in the ALTA Registry and then you may also include your Individual
An Individual record in the ALTA Database and ALTA Business Structure. Individuals are attached to Companies and may be employees and serve as Primary or Secondary Contacts for a Company. Individuals are also available to select for the ALTA Registry as an ALTA Registry Listing Contact Person or a Real Estate Attorney.
individual
Real Estate Attorney
An individual attorney who performs settlement services, but may not issue the title insurance policy. Attorneys who are also Title Agents and issue policies should submit their Company records for Confirmation by their Underwriters.
real estate attorney
s performing settlements. See Registry Resources for the real estate attorneys user manual and other tools when on-boarding for real estate attorneys begins in January of 2018. 

What is the ALTA Registry Management System (ALTA RMS)?

The ALTA Registry Management System (RMS)
ALTA Registry Management System (RMS) is used by Title Agents, Real Estate Attorneys and Underwriter Direct Offices to request and maintain listing information that appears in the ALTA Registry.
ALTA Registry Management System (RMS)
is a portion of the ALTA website that is used by Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
s, Underwriter Direct Offices
For purposes of the ALTA Registry, an Underwriter Direct Office is any Company location within the Underwriter’s ALTA Business Structure. Some of these locations may be offices listed in the ALTA Registry.
underwriter direct offices
, and Real Estate Attorney
An individual attorney who performs settlement services, but may not issue the title insurance policy. Attorneys who are also Title Agents and issue policies should submit their Company records for Confirmation by their Underwriters.
real estate attorney
s to request and maintain listing information that appears in the ALTA Registry. Once a record is confirmed in the RMS it will appear in the ALTA Registry.

What is the ALTA Registry?

The ALTA Registry is a web based industry utility created by the American Land Title Association that utilizes the ALTA ID
A 7-digit identification number automatically assigned by the system to each Company and Individual record upon creation in the ALTA Database. The ALTA ID is unique and, once assigned, the number is never re-used or re-assigned.
ALTA ID
to help the industry more confidently identify Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
s, Underwriter Direct Offices
For purposes of the ALTA Registry, an Underwriter Direct Office is any Company location within the Underwriter’s ALTA Business Structure. Some of these locations may be offices listed in the ALTA Registry.
underwriter direct offices
and Real Estate Attorney
An individual attorney who performs settlement services, but may not issue the title insurance policy. Attorneys who are also Title Agents and issue policies should submit their Company records for Confirmation by their Underwriters.
real estate attorney
s performing settlements. The goal of the ALTA Registry is to help industry participants confirm the identity of title and settlement entities and work with business partners to obtain speedy authorization to proceed with a specific transaction. The ALTA Registry will contain only title agents which have been confirmed by at least one title insurance underwriter and real estate attorneys performing settlements who have provided their attorney licensing information. Learn more here.

What login do I use to access the ALTA Registry Management System (RMS)?

To access the ALTA Registry Management System (RMS)
ALTA Registry Management System (RMS) is used by Title Agents, Real Estate Attorneys and Underwriter Direct Offices to request and maintain listing information that appears in the ALTA Registry.
ALTA Registry Management System (RMS)
you should use the same ALTA login and password that you use for all other activity on the ALTA website.

What sort of information is available to users of the ALTA Registry?

The ALTA Registry provides company and contact information for confirmed Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
s, Underwriter Direct Offices
For purposes of the ALTA Registry, an Underwriter Direct Office is any Company location within the Underwriter’s ALTA Business Structure. Some of these locations may be offices listed in the ALTA Registry.
underwriter direct offices
 and Real Estate Attorney
An individual attorney who performs settlement services, but may not issue the title insurance policy. Attorneys who are also Title Agents and issue policies should submit their Company records for Confirmation by their Underwriters.
real estate attorney
s to help lenders and others in the transaction process be more confident in the identity of their business partners.

What will happen if I am only confirmed by one underwriter and I change to another?

As soon as you and your original underwriter have ended your business relationship, your listing in the ALTA Registry will no longer show that specific Confirmed Underwriter Relationship
A Confirmed Underwriter Relationship means that the Underwriter has reviewed the record submitted for listing in the Registry and Confirmed that the record is either a Principal Business Location or a Branch Location for one of their Title Agents.
confirmed underwriter relationship
. You will have up to 45 days to request and receive confirmation by a new Confirming Underwriter
The Underwriter providing confirmation of identity for the Title Agent as an agent with whom the Underwriter has a relationship, usually supported by an underwriting or policy-issuing agreement.
confirming underwriter
before your listing is removed from the ALTA Registry.

What would the ALTA Registry bring to the table that existing regulatory oversight and statutory requirements do not already provide?

We believe that ALTA ID
A 7-digit identification number automatically assigned by the system to each Company and Individual record upon creation in the ALTA Database. The ALTA ID is unique and, once assigned, the number is never re-used or re-assigned.
ALTA ID
provides, for the first time, a unique identification number which transcends state, local and agency id numbers; this establishes a way for industry participants to confidently identify a Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
. Lenders view the development of the ALTA ID as a tool to further enhancing their federal, third party oversight obligations, help mitigate risk and improve their production processes.

Where would that data reside and what security protocols would be put into place to secure the data?

All Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
listings and confirmed information is entered and maintained in the ALTA Registry Management System (RMS)
ALTA Registry Management System (RMS) is used by Title Agents, Real Estate Attorneys and Underwriter Direct Offices to request and maintain listing information that appears in the ALTA Registry.
ALTA Registry Management System (RMS)
and stored in the ALTA Database (DB)
The system that stores ALTA data and processes changes to that data. The tables store information for Company and Individual records.
ALTA Database (DB)
. Once this information is marked as confirmed it is displayed for public access on the ALTA Registry.  The ALTA Registry information that is not available to the public, such as Confirmed Underwriter Relationship
A Confirmed Underwriter Relationship means that the Underwriter has reviewed the record submitted for listing in the Registry and Confirmed that the record is either a Principal Business Location or a Branch Location for one of their Title Agents.
confirmed underwriter relationship
s is protected and accessed only by ALTA Registry Customer

An organization with a subscription to the ALTA Registry that includes access to data and features not available to public users without a subscription.  ALTA Registry customers must execute the Customer License Agreement, agreeing to terms and conditions such as the permitted uses of the ALTA Registry Data.  Typical customers would include mortgage lenders and organizations involved in real estate transactions on behalf of lenders.

ALTA Registry Customers with a login and password.

Who at my company can access the ALTA Registry Management System (RMS)?

Anybody can view your information in the ALTA Registry as it is open to all.

However, only the Primary Contact
The person selected to represent a Company for all ALTA business purposes, including, but not limited to, billing, membership, receipt of mail, and authorization to make changes to the Company's record within the ALTA Database. Changes to the Company record include such things as address changes, requests to be included in the ALTA Registry and identification of an ALTA Registry Listing Contact Person.
primary contact
person for your ALTA Business Structure
An ALTA Business Structure includes a single parent Company and all related Companies under it for the purpose of conducting business with ALTA.
ALTA Business Structure
is allowed to update Company
An organization record in the ALTA Database and ALTA Business Structure. Companies in the ALTA Business Structure are available to select for an ALTA Registry listing. Companies include Underwriters, Title Agents, and Law Firms.
company
information, organize your ALTA Registry Structure and submit records for confirmation. It is also possible to add a Secondary Contact
An additional person selected to represent and perform all duties and responsibilities of the Primary Contact. A Company may have multiple Secondary Contacts.
secondary contact
person with the same permissions. If your company has a home office and Branch Location
A Company location that performs work on behalf of or in partnership with a Principal Business Location.
branch location
s, the primary and secondary contacts may update and submit records for all of the branch locations.

Who would maintain the data and information related to the title agent’s status and whether or not they are in good standing? Would it be the title agent, lender, ALTA, or another party that maintains this information?

As always, the underwriter maintains this information. Only the underwriter can indicate that a Title Agent
For purposes of the ALTA Registry, a Title Agent is a Company that has an agency or underwriting agreement with a title insurance Underwriter to issue title insurance policies. Some Law Firms may also be Title Agents.
title agent
is in good standing and provide authorization. The ALTA Registry provides lenders with the easiest way to locate the contact information for an underwriter to perform this sort of verification. The ALTA ID
A 7-digit identification number automatically assigned by the system to each Company and Individual record upon creation in the ALTA Database. The ALTA ID is unique and, once assigned, the number is never re-used or re-assigned.
ALTA ID
provides a precise way to identify a title agent and ensure the lender and the underwriter are discussing the same one.

Why does the ALTA Registry Management System (RMS) ask me to provide my unique agency ID?

Your unique agency ID, while not required, may assist a Confirming Underwriter
The Underwriter providing confirmation of identity for the Title Agent as an agent with whom the Underwriter has a relationship, usually supported by an underwriting or policy-issuing agreement.
confirming underwriter
with their confirmation process. The unique agency ID is only provided to the confirming underwriter and is never provided to or published to the ALTA Registry.  

Your agency ID and the ALTA ID
A 7-digit identification number automatically assigned by the system to each Company and Individual record upon creation in the ALTA Database. The ALTA ID is unique and, once assigned, the number is never re-used or re-assigned.
ALTA ID
are not the same thing.  The agency ID comes from your underwriter the ALTA ID comes from the ALTA Registry.

Will this data ever be for sale and if so, what entities would be allowed to buy this information? If it is for sale, how much would it cost and who would receive the fees paid for the information?

The data within the ALTA Registry will not be for sale. Your lender clients can access the ALTA Registry by subscription, but will not be permitted to share the contents with third parties.

Would this information be provided to lenders or others on an “as needed” basis when a transaction is pending or would it be available regardless of whether or not a transaction is pending?

The ALTA Registry will be open and available for access at all times. Because the ALTA Registry acts as a phone book, it is important to make listings available for search at all times.