Qualia Achieves SOC 2 Information Security Certification

February 23, 2017

Qualia, a provider of title settlement software, has earned the American Institute of Certified Public Accountants’ (AICPA’s) Service Organization Control 2 (SOC 2) certification after completing an independent audit process with a third-party certified public accounting (CPA) firm. The certification serves as independent validation of the effectiveness of Qualia’s process, procedures and controls for maintaining data security and the confidentiality of client information.

“Qualia is committed to protecting our customers’ security using the most advanced technology and highest standards,” said Nate Baker, CEO of Qualia. “As mortgage lenders are increasingly expecting their service providers to verify security controls, our customers are able to guarantee best-in-class security without having to undergo a costly and time-intensive security audit.”

Per the AICPA, the SOC 2 report is designed to provide a better understanding of an organization’s “internal control[s]…as it relates to security, availability, processing integrity, confidentiality and privacy.” Qualia underwent the SOC 2, Type 1 audit, which analyzes an organization’s “system and the suitability of the design of controls” to ensure the organization has adequately met the following criteria:

  • Security – The system is protected against unauthorized access.
  • Availability – The system is available for operation and use as committed or agreed.
  • Processing integrity – System processing is complete, valid, accurate, timely and authorized.
  • Confidentiality – Information designated as confidential is protected as committed or agreed.
  • Privacy – Personal information is collected, used, retained, disclosed and destroyed in accordance with the organization’s privacy notice.

“Given the sensitive nature of the information that is exchanged during the closing process, maintaining data security and privacy must be paramount for all parties in the transaction,” Baker added. “The SOC 2 certification provides a definitive statement of security assurance, allowing our customers to promote their security practices as a competitive differentiator when financial institutions are evaluating a settlement provider.”


Contact ALTA at 202-296-3671 or communications@alta.org.

North American Title Insurance Company (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve their individual business goals for more than 50 years. Today, the company conducts real estate settlement services in 39 states and the District of Columbia through a network of experienced, independent agents. SoftPro is the nation's leading provider of real estate closing and title insurance software. With more than 14,000 customer sites and over 60,000 users nationwide, this award-winning software offers a suite of products designed to increase your volume and revenue by reducing the time it takes to do closings. SoftPro has been recognized by the American Business Awards every year since 2007 - winning awards for Superior Customer Service, Support and Product Development.