Qualia Achieves SOC 2 Information Security Certification

February 23, 2017

Qualia, a provider of title settlement software, has earned the American Institute of Certified Public Accountants’ (AICPA’s) Service Organization Control 2 (SOC 2) certification after completing an independent audit process with a third-party certified public accounting (CPA) firm. The certification serves as independent validation of the effectiveness of Qualia’s process, procedures and controls for maintaining data security and the confidentiality of client information.

“Qualia is committed to protecting our customers’ security using the most advanced technology and highest standards,” said Nate Baker, CEO of Qualia. “As mortgage lenders are increasingly expecting their service providers to verify security controls, our customers are able to guarantee best-in-class security without having to undergo a costly and time-intensive security audit.”

Per the AICPA, the SOC 2 report is designed to provide a better understanding of an organization’s “internal control[s]…as it relates to security, availability, processing integrity, confidentiality and privacy.” Qualia underwent the SOC 2, Type 1 audit, which analyzes an organization’s “system and the suitability of the design of controls” to ensure the organization has adequately met the following criteria:

  • Security – The system is protected against unauthorized access.
  • Availability – The system is available for operation and use as committed or agreed.
  • Processing integrity – System processing is complete, valid, accurate, timely and authorized.
  • Confidentiality – Information designated as confidential is protected as committed or agreed.
  • Privacy – Personal information is collected, used, retained, disclosed and destroyed in accordance with the organization’s privacy notice.

“Given the sensitive nature of the information that is exchanged during the closing process, maintaining data security and privacy must be paramount for all parties in the transaction,” Baker added. “The SOC 2 certification provides a definitive statement of security assurance, allowing our customers to promote their security practices as a competitive differentiator when financial institutions are evaluating a settlement provider.”


Contact ALTA at 202-296-3671 or communications@alta.org.

SoftPro, based in Raleigh, NC, offers a mature suite of products, designed specifically for the closing and title industry. Our mission is to serve our client base, with best-in-class products and services. Our products are modular so we don't force you to buy anything you don't need. You can always add on as your business grows. Unlike other software companies, we view the sale as the beginning of the relationship rather than the end. North American Title Insurance Company (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve their individual business goals for more than 50 years. Today, the company conducts real estate settlement services in 39 states and the District of Columbia through a network of experienced, independent agents.