WFG Launches AI-powered Tool to Support Title Agents
August 19, 2025
WFG National Title Insurance Co. unveiled the latest iteration of its title agent-focused solution to deliver AI-powered innovation, practical tools and deeper collaboration.
The company said Agent 3.0 builds upon the momentum of its Agent 2.0 program, which was introduced in Q1 2024 to provide agents with personalized support, proven tools and scalable solutions.
Agent 3.0 marks a shift, reflecting rapid advancements in artificial intelligence, automation and digital collaboration, according to Gene Rebadow, executive vice president of agency operations at WFG National Title Insurance Co.
“Agent 3.0 is about more than upgrading our tools—it’s about redefining how we support our agents,” Rebadow said. “Our team is translating agent feedback into actionable innovation that solves real business problems. That includes co-developing tools like E-remit and providing open access to the same playbooks and platforms that power WFG’s own operations. This is real partnership in action.”
The evolution to Agent 3.0 is inspired by the shift from Web 2.0 to 3.0, signifying the move from static processes to intelligent, interactive systems. WFG’s Agent 3.0 program embodies that transformation—where data, automation and user collaboration drive better business outcomes for title professionals.
Key to this initiative is the ATS Team—WFG’s AI, Automations & Technology Solutions group—led by Ryan Ozonian, who recently joined the company as senior director of innovation and AI. The ATS Team operates across all of WFG’s divisions and plays a pivotal role in deploying scalable technology that enhances speed, accuracy, security and customer experience.
“AI and automation are changing the way industries operate, and WFG is at the forefront of bringing that transformation to title and real estate services,” Ozonian said. “Everything we’re developing is based on real agent input. Our ATS Team is working hand-in-hand with agents to design tools that are practical, impactful, and aligned with their daily needs.”
One of the first Agent 3.0 solutions to launch is E-remit, a payment and reconciliation platform co-developed with WFG’s Agent 3.0 Advisory Group. Unlike other remittance tools on the market, E-remit was shaped by real-world agent feedback to streamline back-office workflows and reduce friction.
“We’re not building in a vacuum,” added Rebadow. “We’re working with agents from the ground up, and it shows in the final product. That’s the Agent 3.0 way.”
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