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Professional Development Track at Annual Convention Devoted to Aid Implementation of Best Practices

Lenders have contended with an avalanche of regulatory changes due to the Dodd-Frank Act, but they are starting to focus on ways to reduce risk at the settlement table.

This means they will be knocking on your door to learn the policies and procedures you follow to reduce risk, protect funds, ensure non-public personal information is safeguarded and resolve consumer complaints.

You can prepare now by attending ALTA's 2014 Annual Convention in Seattle. An entire professional development track has been devoted to educating attendees about Best Practices. These are dynamic and information-filled sessions aimed at helping to keep business flowing your way.

Register online and save $50. Early-bird registration ends Sept. 19.

Here's a look at the sessions focused on Best Practices:
  • Stories from the Front Lines: ALTA Best Practices Implementation
    What does the road to compliance with ALTA's Best Practices look like? Come learn from others that have successfully implemented ALTA's Best Practices. When to begin? What worked? What didn't? What challenges to expect? What kind of time and resources are necessary for successful implementation? What is the risk of noncompliance? Ask questions and learn from those who are already compliant.
  • When Does a Question Become a Complaint? And When Does a Complaint Become a Claim?
    The CFPB has received over 110,000 complaints in two years in the mortgage arena. Not only is proper handling of complaints crucial under the seventh pillar of ALTA's Best Practices, but it can also help prevent claims or worse, a CFPB investigation. This session will address the proper handling of consumer complaints in accordance with the ALTA Best Practices and when a complaint can become a claim.
  • E-Recording Overview and Charging Accurate Closing Costs
    Compliant and accurate documentation of the closing and settlement process is more important than ever before. Adopting appropriate recording procedures and pricing policies ensures that a company can meet state, federal and contractual obligations. Speakers will discuss how to incorporate e-recording into the process and how to document these procedures and monitor compliance. Doing so, will help you comply with pillar No. 4.
  • 10 Steps To Business Preparedness
    If a disaster occurred at your office, how would you continue to serve your clients? Join us as we discuss the Top 10 ways to prepare any organization. These simple steps could mean the difference between surviving a disaster, and giving in to one.
  • Technology Considerations You'll Need to be Successful in the CFPB Era
    With the CFPB implementation date for its new integrated mortgage disclosures fast approaching, the landscape of how settlement service companies interact with lenders will change. This session will outline specific technology milestones all settlement servicers should be thinking about and working on, Attendees will leave this session with a complete list of all the major technology initiatives they need to have completed to be competitive next August.

Click here to view the convention schedule and complete lineup of professional development sessions.

Conference Hotel Sold Out

We're expecting a great turnout this year as the convention hotel is already sold out on the nights of Oct. 14-18. ALTA has secured an overflow room block at the Mayflower Park Hotel. To make your reservations, please call 800-426-5100 and ask for the American Land Title Association room block. ALTA's block ends Sept. 19. The Mayflower Park Hotel is located 0.1 miles–about a three-minute walk–from The Westin Seattle.

Best Practices Video

During the Annual Convention, ALTA plans to show a video of members celebrating implementation of Best Practices. This is where you come in. We need members to create a short video (less than 30 seconds will do) of your staff dancing to Pharrell's Happy song. Because these may be large files, videos must be submitted through Google Drive. Click here for info on submitting your video. Deadline to submit is Aug. 29.