ALTA Announces Two New Elite Providers

May 19, 2015

ALTA announced that Rizolv and SMS TrustLink have been named Elite Providers. The companies join 10 other companies as ALTA Elite Providers. 

ALTA’s Elite Provider Program is comprised of premier service providers committed to offering comprehensive benefits to the title insurance and settlement services industry. Elite Providers promote the highest industry standards and provide effective solutions for ALTA members’ critical needs.

“I am pleased to announce that Rizolv and SMS TrustLink have joined our growing ALTA Elite Provider program,” said Michelle Korsmo, ALTA’s chief executive officer. “We are constantly working to provide our members with the resources to find businesses with a proven track record of trusted products and services. The Elite Provider program connects ALTA members with technology and service providers across the land title insurance industry.”

Rizolv is a web-based customer engagement tool that allows users to capture, manage and track customer issues and complaints in a secure environment. Rizolv customers are able to report and analyze complaints to identify opportunities to improve operations, utilize standard reports for analysis and retain detailed records of staff and customer feedback throughout the life cycle of any complaint.

As an ALTA Elite Provider, Rizolv offers ALTA members a 10 percent discount during the first year of a new Rizolv subscription. ALTA members should use code “ALTAMEMBER2015” to receive the discount.

“We are excited to participate in such a prestigious program that promotes industry standards, provides exclusive benefits for ALTA members and strives to ultimately protect consumers,” said Mike Kirby, SMS vice president.

SMS TrustLink conducts daily three-way escrow account reconciliation and provides daily status reports for all escrow accounts. SMS TrustLink's Unclaimed Property service can properly manage the escheat process for all escrow balances and uncashed checks. SMS TrustLink offers nationwide coverage and complete segregation of data and duties. SMS TrustLink provides a complete banking department to verify accounts are setup as escrow trust accounts and maintained in Federally Insured Financial Institutions. Additionally, SMS TrustLink prepares daily Positive Pay files and uploads to the bank.

As an ALTA Elite Provider, SMS TrustLink offers ALTA members a 50 percent set-up fee discount worth $250.

For more information about the program or to apply, please visit ALTA’s Elite Provider website.

Contact ALTA at 202-296-3671 or