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LTI's Model Training Program

Here's a model training plan for your employees which incorporates elements for new and veteran employees, as well as a mix of audio, video, distance learning, team-building, and face-to-face training opportunities:

Module 1: Company Orientation

Independent Reading/Review

  • Personnel Policy Manual
  • Company Operations Manual
  • Company Web Site Overview
  • Company Software Manual
  • Basic Computer Applications (Microsoft Training available free online!)
  • Underwriter Manual

Module 2: Job-Specific Training

  • One-on-One Training with Experienced Staff
  • Job Training (Overview and description of duties)
  • Job Shadowing (Watch and learn from experienced staff)
  • Duplication of Duties (Perform duties in parallel with experienced staff)

Module 3: Industry Training: Beginner

LTI Video-based Training

LTI Distance Learning

  • Title 101 (a.k.a. "Course 1") includes basic instruction on Searching, Evidencing, Abstracting, Insurance, Underwriting, Regulations, and more. CE Credit is available in selected states. (Completion time frame: 1-3 months)

State-Specific Training (formats vary)

  • Pre-Licensing Course

Module 4: Industry Training: Intermediate

LTI Video-based Training

Independent Reading/Review

Module 5: Industry Training: Advanced

LTI Distance Learning

  • Title 201 (a.k.a. "Course 2") includes advanced instruction on Easements, Water Rights, Reinsurance, and more. CE Credit is available in selected states. (Completion time frame: 1-3 months)
  • Escrow Accounting Procedures teaches a model system of managerial practices designed to minimize your risk in handling escrow funds. (Completion time frame: 2-3 hours)

Ongoing: Future Training | Telephone Seminars | Lecture | Classroom

Be sure to promote a career path and professional development for your employees. Employees who see a future for themselves with your company and feel connected to the company mission are likely to become long-term successful contributors. Consider cross-training employees to expand your resources and enhance employee knowledge base. Also consider a management development program, which may include some or all of the following:

Ongoing: Team Training | Mentoring | Lunch & Learn

As your training program proceeds, ensure that new information and knowledge is a priority for all staff. The Title Triumph® Board Game is a great tool for keeping veteran staff sharp and building team unity with new hires. Title Triumph® is a unique and challenging twist in education - and it's the only title-specific board game available. Play it at your conference or break room table. No high tech equipment needed. The topics, including closing & escrow; search & exam; commitments & policies; and general industry knowledge, will test employees' knowledge and comprehension:

  • Title Triumph® Board Game (Level I)
  • Title Triumph® Board Game (Level II)
  • Tips for getting more out of Title Triumph®:
    • Start staff meetings with 5 questions and $5. Award $1 for each correct answer. Keep a year-long tally of the person who answers the most questions correctly and award a $50 gift card.
    • Use actual examples and company "war stories" to write new question cards.
    • Customize questions for your state laws and regulations.

New to the title industry? Everything you need to get started in the title industry!



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How To Find Us:
American Land Title Association
1828 L Street, NW, Suite 705
Washington, DC 20036-5104
P. 202.296.3671 F. 202.223.5843
www.alta.org
service@alta.org
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