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ALTA® Launches Title Industry Consumer Initiative

Use these links to find out more about the Consumer Initiative

On September 18, 2007, ALTA® launched "The Title Industry Consumer Initiative," which details the association's five-point strategy for improving industry oversight and educating and protecting consumers. The initiative was developed in response to the recommendations by the Government Accountability Office (GAO) in a report it issued in April 2007.

The Title Industry Consumer Initiative includes a consumer education program, the adoption of "Principles of Fair Conduct," plans for member education on regulatory compliance and ethical standards, and a plan for working more closely with state and federal regulators to ensure that the title industry is meeting the needs of consumers.

The thrust of ALTA®'s Consumer Initiative is to help consumers make informed choices when it comes to title insurance and title-related services. ALTA® has developed a consumer Web site,, which provides an overview of the closing process and explains the purpose of title insurance including the process of the title search and repairing title defects. The site also describes how consumers can shop and compare prices.

Another major component of ALTA®'s Consumer Initiative is its newly adopted "Principles of Fair Conduct," which state what ALTA® expects of its members: to engage only in business practices that are lawful and consistent with a high standard of ethical behavior, and to treat consumers in a fair and ethical manner. The Principles also encourage members to provide consumers with timely and comprehensive information on their policies, services, products and prices to enable consumers to shop among providers of title-related services.

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State & Regional Affiliated Land Title Associations Adopt the Principles of Fair Conduct!

The following State Land Title Associations have adopted the Principles of Fair Conduct and have agreed to promote them to their memberships:

  • Alaska Land Title Association, Homer, AK
  • Arkansas Land Title Association, Little Rock, AR
  • California Land Title Association, Sacramento, CA
  • District of Columbia Land Title Association, Centreville, VA
  • Dixie Land Title Association, Inc., Braselton, GA
  • Florida Land Title Association, Tallahassee, FL
  • Idaho Land Title Association, Eagle, ID
  • Illinois Land Title Association, Springfield, IL
  • Indiana Land Title Association, Indianapolis, IN
  • Iowa Land Title Association, Carroll, IA
  • Kansas Land Title Association, Topeka, KS
  • Land Title Association of Colorado, Denver, CO
  • Louisiana Land Title Association, Baton Rouge, LA
  • Maryland Land Title Association, Midlothian, VA
  • Michigan Land Title Association, Lansing, MI
  • Minnesota Land Title Association, Hastings, MN
  • Missouri Land Title Association, Bonne Terre, MO
  • Montana Land Title Association, Helena, MT
  • Nebraska Land Title Association, Lincoln, NE
  • Nevada Land Title Association, Las Vegas, NV
  • New England Land Title Association, Norwalk, CT
  • New Jersey Land Title Association, Freehold, NJ
  • New York State Land Title Association, New York, NY
  • North Carolina Land Title Association, Raleigh, NC
  • Ohio Land Title Association, Zanesville, OH
  • Oklahoma Land Title Association, Oklahoma City, OK
  • Pennsylvania Land Title Association, King of Prussia, PA
  • South Dakota Land Title Association, Ipswich, SD
  • Tennessee Land Title Association, Mount Juliet, TN
  • Texas Land Title Association, Austin, TX
  • Virginia Land Title Association, Centreville, VA
  • Washington Land Title Association, Lynnwood, WA
  • Wisconsin Land Title Association, Inc., West Salem, WI

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Title Companies Adopt the Principles of Fair Conduct!

  • Abstract & Title Guaranty Co., Clinton, IA
  • Advantage Title Services, LLC, Grand Island, NE
  • Alabama Land Services, Inc., Florence, AL
  • Alamo Title Insurance owned by Fidelity National Financial, San Antonio, TX
  • Alliance Title & Escrow Corp. Corporate Offices, Boise, ID
  • Alliant National Title Insurance Company, Inc., Longmont, CO
  • Arsenal Insurance Corp., Carmel, IN
  • Attorneys Title Guaranty Fund, Inc., Denver, CO
  • Beltway Title and Abstract, Inc., Annapolis, MD
  • Bosse Title Company, Evansville, IN
  • BridgeTrust Title Group, Virginia Beach, VA
  • Cape Fear Title Agency, Inc., Wilmington, NC
  • Chicago Title Insurance Company, Chicago, IL
  • Clay County Abstract & Title Insurance, Inc., Piggott, AR
  • Clay County Abstract & Title Insurance, Inc., Jonesboro, AR
  • Cole County Abstract & Title Co., Jefferson City, MO
  • Commerce Title, LLC, Lawrence, KS
  • Community Title & Escrow, Paragould, AR
  • Community Title Agency, Inc., Glens Falls, NY
  • Compass Abstract, Hatboro, PA
  • Court Square Title of Charlottesville, Inc., Charlottesville, VA
  • Dakota Homestead Title Insurance Company, Sioux Falls, SD
  • Eastern Virginia Title Co., Inc., Newport News, VA
  • Ethical Title Services, LLC, Lakewood, CO
  • Excel Abstract, Wyomissing, PA
  • Fidelity National Title Group, Jacksonville, FL
  • First American Title Insurance Company, Santa Ana, CA
  • First United Title Insurance Agency, Virginia Beach, VA
  • Genesis Abstract, LLC, Hatboro, PA
  • Gill Abstract Corp., Northport, NY
  • Gill Abstract Corp., New York, NY
  • Gill Abstract Corp., Goshen, NY
  • Glenn County Title Company, Willows, CA
  • Greater Illinois Title Company, Chicago, IL
  • Guaranty Abstract Company, Tulsa, OK
  • Guaranty Title Services, Inc. - GTS & Fond du Lac, Fond Du Lac, WI
  • Hamilton Abstract Company, Allentown, PA
  • Hendrich Title Co., Inc., Terre Haute, IN
  • Hubbard County Abstract Co., Inc., Park Rapids, MN
  • Hughes County Abstract Company, Pierre, SD
  • Huron Title Company, Huron, SD
  • Insured Title Company, Ltd., Lafayette, LA
  • Johns & Lee Real Estate Serv., L.L.C., Stillwater, NY
  • Knight Barry Title, Inc., Racine, WI
  • Land Title and Escrow Company, Burlington, WA
  • Land Title Co. of Island County, Oak Harbor, WA
  • Land Title Guarantee Co., Denver, CO
  • LandAmerica Commonwealth A Subsidiary of LandAmerica Financial Group, Inc., Glen Allen, VA
  • LandAmerica Financial Group, Inc., Glen Allen, VA
  • LandAmerica Lawyers Title A Subsidiary of LandAmerica Financial Group, Inc., Glen Allen, VA
  • LandChoice Company Metro Title, Inc., Cape Girardeau, MO
  • LandChoice Company Benton County Title Co., Warsaw, MO
  • LandChoice Company, Moberly, MO
  • LandChoice Company, Columbia, MO
  • LandChoice Company, Mexico, MO
  • LandChoice Company, Osage Beach, MO
  • LandChoice Company Preferred Land Title Agency, Wright City, MO
  • LandChoice Company Preferred Land Title Co., Festus, MO
  • LandChoice Company, LLC DBA LandChoice Co., Macon, MO
  • LandChoice Company, LLC DBA LandChoice, Osage Beach, MO
  • LandChoice Company, LLC DBA LandChoice, Rolla, MO
  • LandChoice Company, LLC DBA LandChoice, Rolla, MO
  • LandChoice Company, LLC/ A LandChoice Co., Columbia, MO
  • LandChoice Company, LLC/ DBA LandChoice, Clayton, MO
  • LandChoice Company, LLC/DBA Preferred Land Title Agency, a LandChoice Company, O'Fallon, MO
  • Lenders Title Company, Little Rock, AR
  • Louisiana Title Services, Inc., Baton Rouge, LA
  • Market Street Settlement Group, LLC, Manchester, NH
  • Meridian Title Corporation, South Bend, IN
  • Monarch Title Company, Inc., Columbia, MO
  • Monarch Title of Central Missouri, Inc., Osage Beach, MO
  • Monarch Title of Northern Missouri, Inc., Brookfield, MO
  • Nashville Title Insurance Corp., Nashville, TN
  • North American Title Company Florida Region Main Office, Miami, FL
  • Old Republic National Title Insurance Company Corporate Headquarters, Minneapolis, MN
  • Prairie Title, Inc., Oak Park, IL
  • Preferred Land Title, LLC a LandChoice Company, Desloge, MO
  • Preferred Land Title, LLC, Farmington, MO
  • Preferred Land Title, LLC a LandChoice Company, Potosi, MO
  • Preferred Title Co., Baton Rouge, LA
  • Preferred Title of St. Joseph, LLC, Saint Joseph, MO
  • Rattikin Title Company, Fort Worth, TX
  • Realty Title Agency, Inc., White Plains, NY
  • Reliant Title, Virginia Beach, VA
  • Scott Abstract Company, North Platte, NE
  • Security Title Services, LLC, Indianapolis, IN
  • Security Union Title Insurance Company Property Insight Division, Phoenix, AZ
  • Sentry Abstract Company, Wyomissing, PA
  • Seward Title Co., Seward, NE
  • Southern Abstract Company, Bartlesville, OK
  • Southern Title Holding Company, LLC, Daytona Beach, FL
  • Spring Ridge Abstract, Wyomissing, PA
  • Standard Title Guaranty Company, Kankakee, IL
  • Statewide Title, Inc., Greenville, NC
  • Stewart Title Guaranty Company, Houston, TX
  • Stonewall Title & Escrow, Inc., Manassas, VA
  • Stonewall Title & Escrow, Inc., Manassas, VA
  • Synergy Abstract, Hatboro, PA
  • The Jones Abstract & Title Co., Inc., Huntington, IN
  • The Security Title Guarantee Corp. of Baltimore, Baltimore, MD
  • The Settlement Group, Inc., Burke, VA
  • The Title Company, Inc., La Crosse, WI
  • The Title Guaranty & Trust Company, Chattanooga, TN
  • Thomas Title & Escrow, LLC, Scottsdale, AZ
  • Ticor Title, Portland, OR
  • TiTAN, Wyoming, MI
  • Title Financial Corporation, Blackfoot, ID
  • Title Professionals, Inc., Warren, OH
  • Title Services of the Plains dba Madison County Abstract Co, Norfolk, NE
  • Title Services of the Plains, LLC dba Platte County Title Co, Columbus, NE
  • Title Services of the Plains, LLC, dba Hamilton & Johnson, Wahoo, NE
  • Title Services of the Plains, LLC, dba McCook Abstract Co., McCook, NE
  • Transfer Title Agency, Medina, OH
  • Trinity County Title Company, Weaverville, CA
  • Venture Title Agency, Patchogue, NY
  • West Hundred Title Company, LLC, Chester, VA
  • White Rose Settlement Services, Inc., York, PA
  • Wiles Abstract & Title Co., Inc., West Plains, MO

If your state association or individual company has adopted the Principles of Fair Conduct, we want to know about it! Send an e-mail.

Contact Government Affairs Staff

    Justin B. Ailes
Vice President of Government & Regulatory Affairs
Phone: 202-296-3671 Ext. 215
Contact Me About: Federal Legislative and Regulatory Issues, NAIC

    Steve Gottheim
Legislative & Regulatory Counsel
Phone: 202-296-3671 Ext. 230
Contact Me About: Federal Legislative and Regulatory Issues, Legal Issues, Best Practices Inquiries

    Jessica McEwen
Director of Political Affairs
Phone: 202-296-3671 Ext. 233
Contact Me About: Federal Legislative and Regulatory Issues, TIPAC

    S. Madeleine Nagy
Director of State Government Affairs
Phone: 202-296-3671 Ext. 329
Contact Me About: State Government Affairs Issues

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How To Find Us:
American Land Title Association
1828 L Street, NW, Suite 705
Washington, DC 20036-5104
P. 202.296.3671 F. 202.223.5843
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