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ALTA’s Title Insurance and Settlement Company
Best Practices Resources & Documents

Welcome to ALTA's "Title Insurance and Settlement Company Best Practices" resource and documentation page. Here's where you'll find the latest version of the Best Practices along with support documentation, as well as checklists, webinars and links to additional information, to aid implementation of the Best Practices. Some of these documents are only available to ALTA Members and are marked with the [M] symbol, so be sure you're logged in.


Keyword(s) to search titles:

Title Insurance and Settlement Company Best Practices Framework
NEW: Assessment Readiness Guide Pillar No. 1 [M]
NEW: Assessment Readiness Guide Pillar No. 2 [M]
NEW: Assessment Readiness Guide Pillar No. 3 [M]
NEW: Assessment Readiness Guide Pillar No. 4 [M]
NEW: Assessment Readiness Guide Pillar No. 5 [M]
NEW: Assessment Readiness Guide Pillar No. 6 [M]
NEW: Assessment Readiness Guide Pillar No. 7 [M]
Title and Settlement Company Best Practices V 2.0 (07-19-2013)
Assessment Procedures V 2.1 (11-13-2014)
Redline of Changes- From 07-19-13
Certification Package V 2.0 (07-19-2013)
Best Practices Policy and Procedure Creation Guidance [M]
Sample Outline/Table of Contents for Best Practices Policy and Procedure [M]
Template for Best Practices Policy and Procedure [M]
Frequently Asked Questions
Webinar: Next Steps in Best Practices and What It Means to Your Company
Best Practice Pillar #1: Licensing
NEW: Assessment Readiness Guide Pillar No. 1 [M]
Best Practices Assessment Preparation Workbook Pillar No. 1: Licensing [M]
Best Practices Workbook Tutorial Video
Best Practices Policy and Procedure Creation Guidance [M]
Licensing Checklist [M]
National Association of Insurance Commissioners Map
Sample Outline/Table of Contents for Best Practices Policy and Procedure [M]
Template for Best Practices Policy and Procedure [M]
Title Insurance Regulatory Survey
Policy Forms Licensing
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Best Practice Pillar #2: Escrow Trust Accounting
NEW: Assessment Readiness Guide Pillar No. 2 [M]
Best Practices Assessment Preparation Workbook Pillar No. 2: Escrow Trust Accounting [M]
Best Practices Workbook Tutorial Video
PDF of Webinar Presentation [M]
Webinar on How to Document Your Escrow Trust Account Policies
Tips on Documenting Your Escrow Trust Account Policies [M]
Best Practices Policy and Procedure Creation Guidance [M]
Escrow Accounting Procedures Course
Escrow Trust Account Checklist [M]
Sample Outline/Table of Contents for Best Practices Policy and Procedure [M]
Template for Best Practices Policy and Procedure [M]
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Best Practice Pillar #3: Protecting NPI
NEW: Assessment Readiness Guide Pillar No. 3 [M]
Best Practices Assessment Preparation Workbook Pillar No. 3: Information Security & Privacy [M]
PDF of Webinar Presentation [M]
Webinar on Implementing a Plan to Protect Non-public Personal Information [M]
Best Practices Policy and Procedure Creation Guidance [M]
Checklist for Protecting Non-public Personal Information: Network Security [M]
Checklist for Protecting Non-public Personal Information: Physical Security [M]
Federal Trade Commission (FTC) Data Security Best Practices
FTC Guidance for Mobile Apps on Privacy and Truth-in-Advertising Laws
FTC Guidance on Privacy and Security
PDF of Webinar Presentation [M]
Sample Outline/Table of Contents for Best Practices Policy and Procedure [M]
Template for Best Practices Policy and Procedure [M]
FTC: Avoid ID Theft
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Best Practice Pillar #4: Settlement Processes
NEW: Assessment Readiness Guide Pillar No. 4 [M]
Best Practices Assessment Preparation Workbook Pillar No. 4: Settlement Processes [M]
Best Practices Workbook Tutorial Video
Best Practices Policy and Procedure Creation Guidance [M]
PDF of Webinar Presentation [M]
Sample Outline/Table of Contents for Best Practices Policy and Procedure [M]
Template for Best Practices Policy and Procedure [M]
Webinar on Recording and Pricing Policies [M]
Recording and Pricing Checklist [M]
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Best Practice Pillar #5: Policy Production
NEW: Assessment Readiness Guide Pillar No. 5 [M]
Best Practices Assessment Preparation Workbook Pillar No. 5: Policy Production [M]
Best Practices Workbook Tutorial Video
Webinar on Policy Production, Delivery, Reporting and Remittance Standards [M]
Best Practices Policy and Procedure Creation Guidance [M]
Policy Production Checklist [M]
Sample Outline/Table of Contents for Best Practices Policy and Procedure [M]
Template for Best Practices Policy and Procedure [M]
PDF of Webinar Presentation [M]
Check out ALTA's Elite Provider(s) that can assist with compliance:
Best Practice Pillar #6: Insurance Coverage
NEW: Assessment Readiness Guide Pillar No. 6 [M]
Best Practices Assessment Preparation Workbook Pillar No. 6: Insurances [M]
Best Practices Workbook Tutorial Video
PDF of Webinar Presentation [M]
Webinar on Understanding the Pitfalls of Title Agent Professional Liability [M]
Best Practices Policy and Procedure Creation Guidance [M]
Insurance Coverage Checklist [M]
Sample Outline/Table of Contents for Best Practices Policy and Procedure [M]
Template for Best Practices Policy and Procedure [M]
Check out ALTA's Elite Provider(s) that can assist with compliance:
Best Practice Pillar #7: Consumer Complaints
NEW: Assessment Readiness Guide Pillar No. 7 [M]
Best Practices Assessment Preparation Workbook Pillar No. 7: Consumer Complaints [M]
Best Practices Workbook Tutorial Video
PDF of Webinar Presentation [M]
Webinar on Developing a Process to Resolve Consumer Complaints [M]
Best Practices Policy and Procedure Creation Guidance [M]
Consumer Complaints Checklist [M]
Sample Outline/Table of Contents for Best Practices Policy and Procedure [M]
Template for Best Practices Policy and Procedure [M]
Better Business Bureau Code of Business Practices
Check out ALTA's Elite Provider(s) that can assist with compliance:
Archive

This information is not a substitute for legal advice, is for your reference only, and is not intended to represent the only approach to any particular issue. This information should not be construed as legal, financial or business advice, and users should consult legal counsel and subject-matter experts to be sure that the policies adopted and implemented meet the requirements unique to your company.



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