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ALTA’s Title Insurance and Settlement Company Best Practices

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ALTA created best practices to help members highlight policies and procedures the industry exercises to protect lenders and consumers, while ensuring a positive and compliant real estate settlement experience.

Title Insurance and Settlement Company Best Practices
Download the full document of ALTA's Best Practices.

Resources and Documents
Here you will find guidance material to aid implementation for each pillar of the Best Practices, including Assessment Readiness Guides, webinars and links to additional information. ALTA recently published a Best Practices Compliance Management Report, which can be completed and provided to lenders and others evidencing compliance with Best Practices.

Assessment Guide and Frequently Asked Questions
This resource was developed to help title professionals and lenders understand the Best Practices self-assessment process and the importance of undergoing a Best Practices assessment; how to conduct a Best Practices self-assessment; and ALTA’s role in performing a Best Practices self assessment.

Purchase Best Practices Resources and Documents
Non-ALTA members may now purchase a Best Practices Subscription to access the Best Practices resources and documents that were previously available exclusively to ALTA members. These resources and documents were designed to help companies perform a Best Practices assessment and demonstrate their compliance to third parties, including lenders. There are multiple Best Practices Subscriptions available, designed to provide you with the tools your company needs to implement the Best Practices standards.

Assessment Readiness Guides
Available to ALTA members, the Assessment Readiness Guides can be used to help companies determine if they are prepared to undergo an assessment to determine compliance with ALTA’s Best Practices.

Assessment Procedures
The standard assessment procedures can be used by third parties to evaluate settlement services providers.

Certification Package
The certification package can be used by title professionals to demonstrate to lenders that they have implemented Best Practices. The certification package includes a cover page, an agency letter, a Best Practices certificate and a declarations page.

Best Practices Policy and Procedure Creation Guidance
This guide provides members step-by-step directions on how to draft formal policies and procedures for the Best Practices. In addition, a sample policy and procedure as well as a template to help provide a standard format are provided.

Template for Best Practices Policy and Procedure
Download the template to begin building your Best Practices Policy and Procedure for each of the Best Practices.

Best Practices FAQs
These FAQs are designed to give you a better understanding of the Best Practices.

News on Best Practices
November 19, 2015 Lender Requirements for ALTA Best Practices
To prove compliance with third-party oversight required by the Consumer Financial Protection Bureau, several lenders have announced their requirements to prove implementation of ALTA’s “Title Insurance and Settlement Company Best Practices." ALTA has compiled information it has received to help title and settlement agents understand the various lender expectations. Check out the updated list.
November 17, 2015 SETCO Services Earns ALTA Best Practices Certification
Florida-based SETCO Services LLC recently received its certification to ALTA’s “Title Insurance and Settlement Company Best Practices” from the independent certified public accounting firm Warren Averett.
November 17, 2015 Webinar Recording: Learn Data Security Essentials to Protect Non-public Personal Information
The large-scale, national breaches get the headlines, but smaller companies need to understand the legal risks associated with failing to prevent the unauthorized disclosure of personal data. A data breach could come from a hacker or be the result of an employee misplacing a laptop. To avoid violating consumer privacy regulation or causing a breach of non-public personal information, it’s crucial that title professionals have the proper training so that a Closing Disclosure doesn’t end up on the wrong person’s desk—or in their inbox. The webinar discusses top cyber threats, compliance, what's considered NPI and where it can be found, and how to select a solution to protect customer data.
November 5, 2015 NextDeal Completes SOC 2 Examination
NextDeal, a provider of automated solutions for title insurance, real estate, mortgage companies and other industries, has completed a Service Organization Controls (SOC) 2 Type II examination for its DigitalDocs Hosting and Automated Marketing System and SafeSend email encryption platform. Business advisory firm Skoda Minotti completed the SOC audit.
November 5, 2015 ALTA 2015 Elite Provider Guide
Check out this special section as ALTA highlights its 2015 Elite Providers. These are companies that provide solutions to help title professionals implement Best Practices and achieve certification. To qualify for the Elite Provider Program, applicants must be ALTA members in good standing for at least one year prior to application submission. Click here for more information on becoming an Elite Provider.
October 27, 2015 HA&W Announces 25 Firms Achieve ALTA Best Practice Compliance Through ComplianceSuccess Program
Each firm’s compliance testing and attestation reporting was conducted by the independent accounting firm of HA&W through its ComplianceSuccess Program.
More Articles on Best Practices

Contact Government Affairs Staff

Steve Gottheim
ALTA's Legislative and Regulatory Counsel
202-296-3671 Ext. 230

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American Land Title Association
1800 M Street, NW, Suite 300S
Washington, D.C. 20036-5828
P. 202.296.3671 F. 202.223.5843
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