ALTA’s Title Insurance and Settlement Company Best Practices
ALTA created best practices to help members highlight policies and procedures the industry exercises to protect lenders and consumers, while ensuring a positive and compliant real estate settlement experience.
Title Insurance and Settlement Company Best Practices
Download the full document of ALTA's Best Practices.
Executive Summary
Download a summary of ALTA's Best Practices
Resources and Documents
Here you will find guidance material to aid implementation for each pillar of the Best Practices, including checklists, webinars and links to additional information.
Best Practices FAQs
These FAQs are designed to give you a better understanding of the Best Practices.
Get Started Today on the Best Practices Using Our Checklists
The checklists are a tool to help organize your efforts to meet the Best Practices.
Attend a Best Practice Presentation Near You
ALTA leadership, in conjunction with state land title associations, is hosting several presentations across the country.
Submit a Sample Policy for the Best Practices
ALTA asks members to submit sample policies, procedures and practices companies already have in place to help produce standard policies or guidelines for the industry.
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News on Best Practices |
| May 16, 2013 |
Ensure Your Service Providers Follow Policies to Protect NPI
While title and settlement companies are encouraged to maintain policies to protect non-public personal information (NPI), businesses also should ensure the third-party service providers that they use comply with an information security program. |
| May 16, 2013 |
Help ALTA Create Sample Policies to Aid Implementation of Best Practices
ALTA asks members to submit sample policies, procedures and practices companies already have in place to help produce standard policies or guidelines for the industry. |
| May 14, 2013 |
Register for a Webinar on Implementing Policy and Remittance Standards
Appropriate procedures for the production, delivery and remittance of title insurance policies ensures title companies meet their legal and contractual obligations. Register today for our next Title Topics webinar from 2-2:30 p.m. ET, Thursday, May 16 as David Townsend of Agents National Title Insurance Co. and Craig Haskins of Knight Barry Title discuss how to implement procedures to meet this best practice.
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| May 9, 2013 |
Procedures for Resolving Consumer Complaints
A written complaint handling policy is a good way to ensure that complaints are taken seriously and dealt with appropriately and consistently. A component of ALTA’s “Title Insurance and Settlement Company Best Practices” encourages members to adopt and maintain procedures for resolving consumer complaints. Read on for tips on how to implement a consumer-complaint process in your company. |
| May 9, 2013 |
Guidance on Documenting Your Escrow Trust Accounts
Download a recording of ALTA’s Title Topics webinar as Pam Sember of First American SMS and Dick Reass of RynohLive outline how to document your escrow trust account policies so you can verify compliance, as well as information on how to prepare training documents for each process.
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| May 2, 2013 |
Storing Data in the Cloud: Know Where You are Vulnerable
The risks title companies can be exposed to in this Internet era are limited only by the imagination of the would-be thieves, virus designers and hackers out there. Read on to learn where information could be vulnerable to an online attack. |
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More Articles on Best Practices |
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Contact Government Affairs Staff
Steve Gottheim
ALTA's Legislative and Regulatory Counsel
sgottheim@alta.org
202-296-3671 Ext. 230
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