SoftPro Releases New agentTRAX Integration Enhancements

April 20, 2023

SoftPro released new enhancements to Fidelity National Title Group’s agentTRAX integration in SoftPro 360. The release incorporates new features in addition to the existing policy jacket and closing protection letter (CPL) production of the original integration.

The enhancements include endorsement mapping and the ability to display net remittance amounts in addition to gross amounts. For high-liability approval (HLA) requests, alert messages can be added when creating both CPLs and policy jackets. Enhancements to the policy jacket creation include the use of policy lookup codes to define which form to use when creating jackets and support for automation for submitting and acceptance of policy jackets (Florida, Kentucky, New York and Texas lookup tables are available for installation).

“Fidelity National Title Group’s agents will immediately notice a strikingly upgraded experience with the new release of the agentTRAX integration with SoftPro 360,” said Patrick Hempen, chief customer officer of SoftPro. “We continually look to improve our products and services based on customer feedback, and the new agentTRAX integration is a product of those customer insights.”

The updated integration also includes enhancements for the calculation and extraction of unique Kentucky premium taxes, enabling jackets to be created using the extracted amounts of the Kentucky premiums.

Contact ALTA at 202-296-3671 or [email protected].