First American Adds Secure Document Portal to Digital Platform

April 20, 2023

First American Title Insurance Co. added a secure document portal to its PRISM digital platform.

The company said the enhancement is designed to help First American policy-issuing title agents reduce wire fraud risk and simplify communication with customers. This new security feature allows title agents to provide their customers with secure access to wire instructions and transaction documents under the protection of multi-factor authentication, and also automates notifications for document and transaction updates.

“We’re committed to helping our title agents and their customers prevent wire fraud, while also simplifying the real estate transaction experience,” said Stephen Vincini, president of First American Title’s Agency Division. “With the PRISM platform and its secure document portal, our title agents can quickly and easily offer their customers greater peace of mind and more visibility to the status of their documents and transaction, freeing up time to focus on other business and customer priorities.”

Launched in 2022, the PRISM platform provides First American policy-issuing title agents with a variety of automation and marketing tools to help their businesses grow and to better serve their customers. The platform also features integrations with third-party services to enhance the efficiency and convenience of the settlement process for title agents, lenders, real estate agents, and the buyers and sellers they serve. The PRISM platform also connects title agents to the following services available only from First American Title:

  • Customizable marketing materials through Agent Print Pro
  • Property data, including transaction history and current owner information
  • Automated settlement/closing fee quotes that include local recording fees, transfer taxes, along with title insurance policy and endorsement rates through First American’s Comprehensive Calculator

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