Wells Fargo Taps Doma to Streamline Its Refi Process
May 20, 2021
Wells Fargo & Co. will utilize Doma’s title and escrow platform to improve the refinance process for its customers.
“At Wells Fargo, our customers trust us with their finances through some of the most pivotal moments of their lives, including their real estate transactions, and our priority is on continuing to enhance our customer experience. In order to do that, it’s essential that we embrace modern day digital tools that maximize efficiency,” said Kristy Fercho, head of Wells Fargo Home Lending. “Doma’s technology-led approach to instant title underwriting and more streamlined closing is aligned with our commitment to reduce time to close, lower costs for our customers, and create an exceptional experience.”
Max Simkoff, CEO of Doma, added, “Digital experiences in the mortgage industry are increasingly becoming table stakes as customers expect speed, control, and transparency. This trend has only been accelerated by the pandemic, and is why the most successful financial institutions are prioritizing a tech-first approach to real estate transactions. We’re thrilled to be working with Wells Fargo to help provide their customers with an efficient and smooth mortgage closing process in today’s competitive market.”
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