Techmate Technologies, Inc
ALTA ID: 1232726
Techmate Technologies, Inc
1662 Old Country Rd Unit 380
Plainview, NY 11803-7015
Contact: David Brock
Web: www.techmate.com
Company Description
Techmate is a leading provider of on-demand, on-site IT support designed to enhance the capabilities of corporate IT teams, especially in distributed and satellite office environments.
Through our proprietary SaaS-enabled platform, we can quickly deploy one or more of our 5,000+ highly vetted, Techmate managed, IT professionals across the U.S., Canada, the United Kingdom and Europe. Each engagement is supervised by our in-house Team of Regional IT Leaders ensuring timely, cost-effective, and high-quality technical assistance and successful outcomes for our clients.
By seamlessly integrating into existing IT operations, Techmate helps organizations reduce overhead, improve response times, and maintain a unified, efficient IT infrastructure across multiple locations while ensuring the highest levels of network performance, end-user productivity and overall support satisfaction.
Some of our support services include:
- Overflow help desk and desktop support
- A/V and multimedia setup and troubleshooting
- Onsite employee onboarding and offboarding processes
- Hardware support including swap-outs, refreshes/upgrades, and repairs
- Managing office relocations, infrastructure updates, and system upgrades
- Project-Based Work including desktop reimaging and infrastructure refreshes
- Desktop support including troubleshooting, software installation, and maintenance
- Regular on-site visits to keep IT systems and users up-to-date and running smoothly
References
Brian Murphy
Truist Bank
[email protected]
917 860-1880
I am very impressed by the quality of the Techmate team working on our remote office support initiative. The team displays a real understanding of our issues and no job is too big or too small. This has led to better response time and end-user satisfaction. We are confident moving forward with the Techmate team and if I had to do it all over again, I would use Techmate all day.
Brandon Blake
Milbank LLP
[email protected]
212 530-8240
Techmate has given us the ability to expand our support model seamlessly on a national footprint. Whenever we need additional hands-on support at one of our remote locations, Techmate has been able to provide top-notch Technicians and Service to get the job done. This has been more effective now more than ever with the ongoing pandemic and the way technology is changing across our landscape. I would recommend Techmate to any organization that needs to supplement their support across a broad landscape and do it in a cost-effective way.
Andrea Markstrom
Cadwalader Wickersham and Taft
[email protected]
612 701-7669
Techmate serves as an incredible extension of our IT staff. The caliber of the Techmate talent is top-notch and the delivery of their service is excellent. Techmate delivers great results and has resources at the ready for when we need them for onsite project implementations or staff augmentation. I would highly recommend Techmate as they are a valued service and resource partner.