L&D Title Services Selects eTitleAxis
|July 12, 2007|
FRISCO, TX – L&D Title Services, LLC, has selected eTitleAxis as its title, settlement and transaction management system. Based in Berlin, New Jersey, the title company will leverage the Web-based, on-demand system to accelerate order processing, enhance collaboration with third parties, and provide superior customer service.
Denice Iuliucci and Lues Lopez, business partners, L&D Title Services, cited the ability for employees, clients and third parties to securely access and process orders online, anytime, anywhere, via a Web-based title and settlement system as a key competitive driver for selecting eTitleAxis. The company also desired a highly scalable system that could support its plans for expansion.
“We are 100 percent focused on the customer, and eTitleAxis allows us to provide quality, timely, and accurate customer service because it is an easy-to-use, Web-based system,” said Lopez. “With eTitleAxis, we have the flexibility to direct clients online to open new orders, check account file status, review and distribute documents and communicate with us 24/7 so corrections and orders can be updated and transmitted on the fly with lenders. Our goal is to maximize these system benefits to promote a paperless transaction. This helps us to use less paper and become a more environmentally friendly company.”
L&D Title plans to leverage eTitleAxis in the future to expand its reach into other states through branch offices or by consolidating and using licensed partners without any downtime, lost functionality or purchase of additional software. eTitleAxis allows work to be transferred among branches, supports local, regional and national title work, and reporting capabilities provide a consolidated view of the operations.