Attendee FAQs

These are questions that are commonly asked by our attendees

1. How do I obtain a log in and password to register for the meeting?
   E-mail service@alta.org to obtain your log-in information. Be sure to include full contact information in your e-mail.
   


2. What is the cancellation policy?
   Please check the registration form for each meeting for cancellation and refund deadlines. For the 2008 Tech Forum, cancellations received prior to March 28, 2008, will receive a refund minus a $100 processing fee. Cancellations received after March 28, 2008, will not be eligible for a refund. Substitutions are permitted at any time. All cancellations or substitutions must be received in writing and may be directed to meetings@alta.org.
   


3. How/When are refunds processed?
   Please check the registration form for each meeting for cancellation and refund deadlines. To request a refund e-mail meetings@alta.org. All refunds are made in the payment method that was originally used. They are usually processed after the meeting has taken place. All refund requests must be in writing.
   


4. What does my primary registration include?
   Included in your registration are all education sessions, entrance into the exhibit hall, all coffee breaks, breakfasts and lunches, one premier reception ticket and one happy hour reception ticket.
   


5. What does my spouse/guest registration include?
   There are no spouse/guest registrations for the Tech Forum, but you can purchase extra reception tickets for non-industry people.
   


6. Who can register as a spouse/guest?
   Only people outside the industry can register in this category. There will be no exceptions to this rule.
   


7. I don't know if my company is a member or non-member. How do I find this out?
   Please contact our Membership Department at membership@alta.org. Membership status will be verified upon registration.
   

Still have Questions? Contact the Meetings Assistant, at meetings@alta.org or 202-296-3671 x 225