ALTA Federal Conference

Attendee FAQs

These are questions that are commonly asked by our attendees.

1. How do I obtain a log in and password to register for the meeting?
   E-mail service@alta.org to obtain your log-in information. Be sure to include full contact information in your e-mail.



2. What is the cancellation policy?
   Please check the registration form for each meeting for cancellation and refund deadlines. For the 2008 Federal Conference, cancellations received prior to February 17, 2008, are fully refundable. Cancellations received after February 17, 2008, and prior to March 2, 2008, will receive a refund minus a $100 processing fee. Cancellations received after March 2, 2008, will not be eligible for a refund. Substitutions are permitted at any time. All cancellations or substitutions must be received in writing and may be directed to meetings@alta.org.
   


3. How/When are refunds processed?
   Please check the registration form for each meeting for refund deadlines. E-mail meetings@alta.org. All refunds are made in the payment method that was originally used. All refund requests must be made in writing. They are normally processed after the meeting has taken place.



4. What does my primary registration include?
   Included in your registration is a name badge, entrance into general sessions, receptions, and lunches.



5. What does my spouse/guest registration include?
   Included in your spouse/guest registration is a name badge, entrance into general sessions, receptions, and lunches.



6. Who can register as a spouse/guest?
   Only people outside the industry can register in this category. There will be no exceptions to this rule.



7. I don't know if my company is a member or non-member. How do I find this out?
   Please contact our Membership Department at membership@alta.org. Membership status will be verified upon registration.



8. How do I sign up for Dine Arounds
   There will be sign up sheets onsite. Please sign up early to ensure your spot.

Still have Questions? Contact the Meetings Assistant, at meetings@alta.org or 202-296-3671 x 225

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