The Database Administrator & Business Intelligence (BI) Analyst is responsible for ALTA’s data operations (including financial data support) and coordination of ALTA data with multiple outside vendors and platforms leveraging ALTA data to deliver programs.  This person is also responsible for working in a consulting capacity with ALTA staff to produce actionable data supporting ALTA decisions and communication and plans.

Duties and Responsibilities

  • Maintain the integrity of ALTA business operations data compiled in the AMS/CRM, and the corresponding financial data entered as this is ALTA’s primary accounts receivable system.
  • Serve as primary contact with AMS/CRM developer.
  • Develop optimal use of AMS/CRM modules, implement new functionality, and analyze the need for customizations.
  • Support department and staff users with day-to-day data requirements and consult on new requirements; provide data analysis as needed, document new requirements, and coordinate with outside vendors for additional assistance or work product.
  • Support merchant services software and troubleshoot issues with payment discrepancies
  • Develop and produce SQL Server Management Studio SQL queries, Views, and Stored Procedures.
  • Develop and publish SQL Server Reporting System reports.
  • Support Accounting staff with MS Dynamics GP, including interface with AMS/CRM.
  • Maintain software, metadata objects, XML for interfaces, views/screens, user credentials.
  • Suggest functional operational improvements based on data and data tool usage to optimize staff functions and provide optimal customer satisfaction.
  • Interface with outside vendors and third party software providers utilizing ALTA data.
  • Provide project management for database or AMS/CRM software upgrades.
  • Assist IT staff with database and application upgrades and routine maintenance.
  • Assist IT staff with user acceptance testing and implementing new functionality.
  • Create and maintain training and system documentation and standard operating procedures.

About the American Land Title Association

The American Land Title Association (ALTA) is the national trade association and voice of the title insurance and settlement services industry. ALTA members search, review, and insure land titles to protect home buyers and mortgage lenders who invest in real estate.

ALTA is headquartered in Washington, DC’s Golden Triangle district, blocks away from the Dupont Circle, Farragut North, and Farragut West Metro stations.

Employee Benefits Overview

Job satisfaction is sweetened by the extraordinary benefits ALTA provides to its employees. The package includes single and family options for healthcare, vision, and dental, plus life, short- and long-term disability insurances for our employee. Eligibility to participate in the 401k program begins after 6 months, where ALTA matches a percentage of an employee’s contribution up to a maximum of 4%. A profit-sharing plan rounds out the financial benefits, and a $50 monthly phone credit is the cherry on the top.

ALTA is pleased to provide its employees with time to relax and rejuvenate with 24 days of Paid Time Off and 2 personal days annually, plus 10 paid holidays per year, complimentary access to the on-site gym, and quarterly staff outings. We offer professional development opportunities and paid membership in the American Society of Association Executives (ASAE).

We offer a modern office stocked with refreshments in a great location in the Golden Triangle Business District, close to 3 Metro stations. With a promote-from-within culture, employees are encouraged to develop their professional skill-set with ALTA. Here you can make an impact by connecting people, helping an industry that protects your property rights, and contribute to developing better informed consumers. You have a future here. Come and grow with us!

Skills, Abilities, and Qualifications

The Database Administrator & Business Intelligence (BI) Analyst requires at minimum a Bachelor of Science in Information Systems or a Bachelor of Business Administration or equivalent with emphasis in Information Systems. In addition to education, the following skills and experience are preferred:

  • At least five to seven years working in the association management field.
  • At least five to seven years working with association management software (AMS) and Customer Relations Management (CRM) software. Aptean GoMembers experience ideal.
  • A full understanding of typical association department operations (meetings, membership, licensing, credentialing, grassroots advocacy, and sales) and how they would utilize the AMS/CRM.
  • Experience developing documentation and delivering user support and orientation/training.
  • An understanding of accounting principles and Microsoft Great Plains experience ideal.
  • At least five to seven years of database administration and programming experience.
  • In-depth knowledge of SQL Server Management Studio.
  • Expert SQL programming skills that are wide-ranging and in-depth. Must be able to write SQL code that accesses multiple databases on multiple servers across multiple operating systems and successfully communicates with data sources external to the organizations servers.
  • Knowledge and experience with entire development lifecycle (requirement gathering, design, development, testing, documentation, deployment and sign-off) is required.
  • Expert level report writing skills (five to seven years experience) utilizing SQL Server Reporting Services in Visual Studios.
  • Experience with big data analysis concepts and data manipulation for integration into existing data.
  • Project management skills. Position manages projects that need to incorporate the software development lifecycle.
  • Fluency in English (written and oral).
  • Able to work in the U.S. without sponsorship.

To Apply

A completed application consists of a detailed letter of introduction, your current resume, and 3 business references. In your letter please indicate how you learned of this position. Email your package to jobs@alta.org. Include DBA/BIA in the subject line. Please review all application instructions before applying. No phone calls please. The American Land Title Association is an Equal Opportunity Employer.

North American Title Insurance Company (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve their individual business goals for more than 50 years. Today, the company conducts real estate settlement services in 39 states and the District of Columbia through a network of experienced, independent agents. SoftPro is the nation's leading provider of real estate closing and title insurance software. With more than 14,000 customer sites and over 60,000 users nationwide, this award-winning software offers a suite of products designed to increase your volume and revenue by reducing the time it takes to do closings. SoftPro has been recognized by the American Business Awards every year since 2007 - winning awards for Superior Customer Service, Support and Product Development.