Claims Administration Committee

The purpose and scope of work of this committee is to:

  1. Promote greater efficiency and effectiveness in the internal management of title insurance claims through the sharing of ideas and information about individual Co. problems and solutions.

  2. Disseminate information regarding automation of claims records, claims categorization, alternative dispute resolution mechanisms, procedures for the establishment of claims reserves, management of outside counsel resources, litigation risk analysis and assessment and other claims administration issues.

  3. Recommend to the Board of Governors participation of the Association as amicus curiae in litigation involving claims administration issues which might have significant broad effect on the interests of the title insurance industry.


Elizabeth Wainio

VP, Managing Claims Counsel
Investors Title Insurance Company
121 North Columbia Street
Chapel Hill, NC   27514
Phone: 919-968-2200
Fax: 919-968-2235

Vice Chair

Diane Evans NTP

Vice President
Land Title Guarantee Co.
3033 E 1st Ave
Ste 600
Denver, CO   80206-5620
Phone: 303-331-6264
Fax: 303-321-5794


Mark Borst

Assoc. Chief Claims Counsel
Stewart Title Guaranty Company
Waltham, MA

Guy R. DeFrances Jr.

SVP & General Counsel
Rocky Hill, CT

Dean G. Hoag Jr.

The Title Resource Network
Sioux Falls, SD

Margery Q. Lee

Executive Vice President
North American Title Company, Inc.
Concord, CA

Thomas G. Low

V.P. & Mgr. Underwriting
TitleCore National, LLC
Omaha, NE

Christopher McChesney

VP, Senior Claims Counsel
North American Title Company
Miami, FL

Lance R. Pomerantz

Attorney at Law
Lance R. Pomerantz, Attorney at Law - Land Title Law
Sayville, NY

Jason Portnoy

Sr Claims Counsel
Investors Title Insurance Company
Chapel Hill, NC

Jody K. Rogow

General Counsel & Vice President
Amrock Title Insurance Company
Detroit, MI

Sheldon Rubin Esq.

Provident Title Company
Los Angeles, CA

Chuck Sheffield NTP

Senior Vice President
Bend, OR

Christopher Smart

Carlton Fields Jorden Burt, PA
Tampa, FL

Dan Studeny

Vice President Title Operation
Amrock Inc.
Detroit, MI


Emily Tryon

Director of Policy
American Land Title Association
1800 M St NW
Ste 300 South
Washington, DC   20036-5802
Phone: 202-296-3671 x241
Fax: 202-223-5843