American Land Title Association
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SoftPro is the nation's leading provider of Real Estate Closing and Title Insurance software

North American Title Insurance Company is a seasoned title insurance underwriter that has been helping customers achieve the American dream of homeownership for more than 50 years. In the past several years, we have become known as the “underwriter next door,� because our associates are always easy to reach and our processes are, at all times, quick and straightforward. Our agency application process is fast and transparent for qualified agents. NATIC offers a one-hour underwriting response guarantee that is unparallelled in our industry. In addition, we value our agents based on their title industry knowledge and experience, not just on profits alone.

ALTA Principles of Fair Conduct


On September 18, 2007, ALTA launched a major component of the Title Industry Consumer Initiative with the Principles of Fair Conduct. The ALTA Principles of Fair Conduct represent the association's commitment to promote behavior within the title industry that serves the needs and interests of consumers. The Principles describe ALTA's expectation of its Members to adhere to the highest standards of ethical behavior and the laws and regulations governing the business of title insurance.

ALTA encourages all if its Members to pledge to support the ALTA Principles of Fair Conduct, and to incorporate them into their daily business practices. ALTA pledges to assist its members in implementing The Principals through ongoing training on ethical standards and legal compliance.

ALTA Principles of Fair Conduct

  1. To engage only in business practices that are lawful and consistent with a high standard of ethical behavior.
  2. To encourage a culture of compliance within their organizations for federal and state laws that govern the title insurance business and for these Principles.
  3. To treat consumers in a fair and ethical manner.
  4. To provide consumers with timely and comprehensive information regarding their policies, services, products, and prices so as to enable consumers to shop effectively among providers of title-related services.
  5. To encourage and assist consumers to be educated purchasers of title insurance and title-related services.

Additional Resources

  • ALTA's Title Insurance and Settlement Company Best Practices
    ALTA guides its membership on best practices to protect consumers, promote quality service, provide for ongoing employee training, and meet legal and market requirements.

  • Home Closing 101
    ALTA's consumer education website helps consumers learn what it takes to get the keys to their home and why they should purchase an owner's title insurance policy to protect their property rights.

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How To Find Us:
American Land Title Association
1800 M Street, NW, Suite 300S
Washington, D.C. 20036-5828
P. 202.296.3671 F. 202.223.5843
Copyright © 2004-2016 American Land Title Association. All rights reserved.
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