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May/June 1999 - Volume 78, Number 3

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A Message From the President


Title Company Workflow Model Must Change By Ron I. Nelson
Ron Nelson describes a process to create workflow change through a team-oriented approach that helps foster buy-in throughout the organization. Successfully changing your workflow model has just as much to do with changing your culture as with changing your actual work processes.
Management Development Program Grooms Future Leaders
Graduates of the first-ever, title industry management training program give rave reviews, after spending a week in Houston at this intensive yet fruitful educational program.
Hi-Tech vs. Hi-Touch: Are Title Companies Torn? By Lisa Cole
How do companies balance the urgency of adopting new technology with the imperative of cultivating "the personal touch" in dealing with both customers and employees? Hear the stories of some companies who are doing them both, and doing them well.
The Mysterious "Gap" and Ways to Resolve It By James L. Gosdin
The period of time that elapses between the date through which the last title examination is made and the date of record notice is the "gap." To find out how it occurs and how it can be covered, tune into Jim Gosdin's comprehensive article on this sometimes frustrating subject.
County Recording: A Future View By Carol Foglesong
If you think the forward progress of your title work is often slowed when the documents hit the country recorder"s office, you"re in for a treat. Carol Foglesong shares her vision of the electronic future of recordation in this article about what happens in the county recorders" office, and what might be happening in the not-too-distant future.
Title News costs $5 per issue (member rate) and $8 per issue (non-member rate).

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American Land Title Association
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Washington, D.C. 20036-5828
P. 202.296.3671 F. 202.223.5843
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