Pentagon Federal Credit Union Chooses Fiserv for End-to-end Paperless Lending
|February 20, 2008|
Fiserv, Inc. announced that Pentagon Federal Credit Union, with 764,000 members and assets in excess of $11.2 billion making it one of the largest credit unions in the United States, has chosen the Nautilus Enterprise Content Management (ECM) system to image-enable its mortgage processing functions.
To create a truly paperless lending environment, Pentagon FCU will utilize Nautilus with the UniFi® PRO loan origination system and Fiserv Loan Servicing Platform, both of which are already running at the credit union. By automating the mortgage lending process, Nautilus will route image files per pre-defined rules and prompt Pentagon staff to perform routine tasks that are established in the standardized workflows. Staff productivity and efficiency are maximized as bottlenecks become clearly identified through performance reporting and audit trails.
“Our initial attraction to Nautilus was its integration with the other Fiserv solutions we already have in place and the trust we have built up with them as a long term partner who has delivered for us,” said James Schenck, executive vice president and chief operating officer at Pentagon FCU. “In addition to the integration, we are looking forward to Nautilus bringing us operational savings and increased processing efficiencies as we create a completely paperless solution. We believe the Nautilus solution is in line with our corporate strategy of continuing to use technology to increase efficiency.”