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Citizens Financial Group Renews Five-Year Agreement with Fidelity Information Services

March 31, 2004

JACKSONVILLE, Fla. - Fidelity Information Services (Fidelity), a division of Fidelity National Financial, Inc. (NYSE:FNF) has renewde a five-year software and services agreement with Citizens Financial Group, Inc. (Citizens).

Fidelity's core banking and TouchPoint solutions software are included in the agreement with Citizens. Fidelity will support and maintain these software solutions, as well as other mainframe-based applications and will continue to assist Citizens with development projects and application upgrades.

In addition to supporting Citizens' mission-critical applications, Fidelity will continue to assist Citizens in growing through acquisitions. Since 2001, Fidelity has converted approximately 5 million accounts during the last six acquisitions Citizens has completed. Through this partnership, Fidelity and Citizens have integrated the disparate systems acquired by Citizens into one seamless, end-to-end solution.

"Fidelity and Citizens have partnered together since 1996, and we look forward to continuingto look for ways to leverage Citizens' resources and to ensure that Citizens continuesto meet its long-term strategic goals," said Roger Leitner, president of the EnterpriseBanking Solutions division of Fidelity Information Services.

Fidelity National Financial, Inc.



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