Kiplinger's Customer Service Training Kit Now Available
|July 28, 2010|
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Train your entire staff to provide top-notch customer service, at one low price that's far less than the cost to send a single employee to an expensive training seminar.
What's Included: Complete recordings of three of Kiplinger's bestselling 90-minute audio conferences on one CD, plus the accompanying PowerPoint presentation for each program.
Things You Should Never Say to a Customer
Motivate Employees to Deliver the Ultimate Customer Service Experience
How to Keep Clients Coming Back with Great Customer Service