ALTA Business Strategies Conference

After the 2012 election, Dodd-Frank and the Consumer Financial Protection Bureau are here to stay. The title industry is coming under more scrutiny and vetting processes by lenders. Client information and data security are more important than ever! Attendees will hear about the importance of email encryption, protecting Non-public Personal Information and IT security. Attendees will also learn how to adopt and maintain a written privacy and information security plan to protect Non-public Personal Information as required by local, state and federal law.

Consumer Privacy and Data Protection laws have existed for years and now, more than ever, Federal Agencies (e.g., the CFPB, FTC, etc.), State Attorney Generals, lenders and underwriters are actively enforcing our compliance. Attendees will walk away with an awareness of the applicable Privacy and Data Security laws, and rules and regulations that apply to title and settlement agents. The speakers will provide useful tools, checklists and processes that can immediately help attendees begin the compliance process. The session will also address the Privacy/Data Security components of ALTA’s Best Practices and help attendees prepare for lender/CFPB audits as they relate to privacy/data security.

Do you know the wiring procedures for your office? Could someone wire out $500,000 from your account? Want to know how to prevent this and other issues with title agent risk management? If these events do happen, can you insure against them? And if you do have E&O insurance and crime coverage, do you know what it covers? We will answer these questions! Attendees will learn how to identify third party risk exposure in their agencies, how to prevent this kind of risk, and how to insure against it.

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What falls through the cracks after the closing? What happens to uncashed checks and how do you make certain that documents are delivered, title is cleared and recordings are complete? This session walks you through the post closing process to clearly define your role and provide best practices in the areas of trust accounting, unclaimed property, document recording, lien clearing and the handling of original documents. Attendees will take away a clear understanding of their post closing responsibilities and will learn how to develop and implement trust accounting best practices, and how to manage document recording and lien clearing.

Given the cost of a security breach—losing your customers’ trust and perhaps even defending yourself against a lawsuit—safeguarding personal information is just plain good business. This means you need a physical and mobile security plan to protect information. Does your company have a clean-desk policy? How do you manage off-site employees? This session will address the important steps you can take toward satisfying privacy obligations and how to develop detailed policies for handling non-public personal information.